topic unable to SSH 7 mode filers in Active IQ Unified Manager Discussions

unable to SSH 7 mode filers

1VINAYKUMAR — Wed, 04 Jun 2025 21:20:00 GMT

Hi Guys,

I am able to connect to the Netapp filers using System Manager but when i try to SSH to the same filer using putty. I am unable to login, when i enter my credentials it just disappear. i even checked the ssh service is running on the filer. please suggest if anything need to be done.

regards

Vinay

Re: unable to SSH 7 mode filers

NAYABSK — Wed, 20 Apr 2016 07:31:06 GMT

This happens due to last SSH session was not terminated properly or not timed out.

Do you have a trusted SSH or RSH client configured for your netapp filer ? I mean where you can issue commands password less ( SSH key was already added in to the client ) if yes then you can do a "rsh filer_name logout telnet" or "ssh filer_name logout telnet".

Ex:- LinuxClient> rsh <netapp_filer> logout telnet

Thanks,

Nayab

**If my reply solved your issue please help to mark it as solution**

Re: unable to SSH 7 mode filers

1VINAYKUMAR — Wed, 20 Apr 2016 07:40:18 GMT

Hi Nayab,

This is the first time i am trying to connect to the 7 mode controller. but i have connected to the filer several time using system manager. if i need to logout older session of someuser (not sure if it is related to). what command can be used from windows client.

Ex:- LinuxClient> rsh <netapp_filer> logout telnet

regards

Vinay

Re: unable to SSH 7 mode filers

NAYABSK — Wed, 20 Apr 2016 08:00:15 GMT

Do you have access to BMC/RLM of the Netapp Filer you login and issue command

Filer> logout telnet

This will terminate any active sessions

Thanks,

Nayab

**If my reply solved your issue please help to mark it as solution**

Re: unable to SSH 7 mode filers

NAYABSK — Wed, 20 Apr 2016 08:09:08 GMT

Wait can you check from System Manager if there is a way to Stop and Start the SSH daemon

Go to Configuration --> Security

Can check above and let me know

Thanks,

Nayab

**If my reply solved your issue please help to mark it as solution**