topic Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks in Active IQ Unified Manager Discussions

Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

skellner — Mon, 02 May 2016 14:17:12 GMT

I'm trying to install OCUM 6.4RC1 and it fails with this error message. I have attached the error as screenshot as well. Can anybody help me out with it?

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

ragras — Mon, 09 May 2016 17:08:21 GMT

Problem occurs on a german windows 2012 installation - solved with a fresh english installation of windows 2012.

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

skellner — Thu, 12 May 2016 11:59:54 GMT

My customer is not able to install an english version of W2K12R2. Just installing a language pack doesn't prevent the issue. So we can't accept it as a solution.

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

msaravan — Mon, 16 May 2016 19:21:07 GMT

At present, OCUM is never qualified with non-english OS.

I'll check with PM, and lets see if this can be brought into priority.

Regards,

Saravanan

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

HyperDiskhead — Mon, 19 Sep 2016 10:49:09 GMT

Cmon Netapp when is this going to be fixed? It's still present in 7.0RC1 from 6.4 when I last tried and raised a technical case which got nowhere.. this is stupid the bug has existed in some form since DFM days from Googling it how long does it take? Does anybody have a workaround at least? I have tried changing language and system location etc to US but still getting the issue. My installation was already English/UK based OS.

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

skellner — Tue, 25 Oct 2016 10:55:35 GMT

Yes, that's right. However, there's something to pay attention. If you only install and change the display language to en-us it doesn't work either. You have to copy the language settings to other users and the welcome screen.

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

drwoodberry — Fri, 09 Dec 2016 14:51:43 GMT

I am getting this error on a clean install of Server 2012 English version. I am trying to install OCUM 7.1.

We do have HBSS running on the system though. I am trying now to get that removed but wanted to see if there is another solution.

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

HyperDiskhead — Thu, 22 Dec 2016 11:26:59 GMT

Use the vSphere appliance if you can, colleagues report no issues and I couldn't get to the bottom of the Windows installable language issues. I wouldn't bother with the language workaround method mentioned, it didn't work for me I'd already copied all settings with Netapp support.

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

PEM — Sat, 29 Apr 2017 13:54:02 GMT

Hi,

I trying to install OCUM 7.1P1 for windows on fresh install Windows 2012 R2 US, on a VM to validate a POC for customer.

Always the installation failed with this message:

"Failed to find file rp.cert.jks under ......"

Anybody have workaround ?

PEM

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

PEM — Mon, 01 May 2017 05:03:45 GMT

RESOLVED

After a lot of fresh install Win2012 and Win2016. I solved my issue.

I renamed my comptuter without underscore "_".

its all

PEM

Re: Installation OnCommand Unfied Manager fails with failed to find file rp.cert.jks

drwoodberry — Thu, 15 Jun 2017 14:46:05 GMT

Anyone have this resolved? This is a clean install of English 2012 R2. The computername doesn't have any special characters in it.