OCUM 6.4P2 Database backup fails to create backup

NetappUser281 — Wed, 04 Jun 2025 16:11:52 GMT

Hello

We recently installed OCUM 6.4 and there were no errors during installation . Now when we configured the DB backup it has been failing since 2 days with the same reason.

Error:

"Daily database backup 'UM_6.4P2_backup_unix_12-27-2016-14-00.7z' creation failed. Reason: Failed to create database backup using mysql utility."

Any suggestions?

Re: OCUM 6.4P2 Database backup fails to create backup

Jeff_Yao — Fri, 13 Jan 2017 05:50:38 GMT

try below to see if helps:

Cause 1: After recent upgrade, perform the following steps:

Check to see if the link to /usr/bin/mysqldump has been removed. If so, add this link back during the upgrade script, as the link is removed but not added back.
Check the output from the following command:
ls -l /usr/bin | grep mysqldump
If this gives no output, then run the following command to fix:
ln -s /opt/mysql/server-5.6/bin/mysqldump /usr/bin/mysqldump

Cause 2: If the backup fails even though there is a link to the mysqldump, perform the following steps:

In some cases, it might be necessary to add an additional entry for jboss into the /etc/sudoers file. Add the following line to the /etc/sudoers file:
jboss ALL=(ALL) NOPASSWD: /usr/bin/mysqldump
The resulting output will look similar to the following:
[root@oum-xxx1 ocum-backup]# cat /etc/sudoers | grep jboss
jboss ALL=(ALL) NOPASSWD: /usr/bin/mysqldump
[root@oum-xxx1 ocum-backup]
If the customer has run the upgrade on the vApp from 6.3 -> 6.3P1, check to see if the link to /usr/bin/mysqldump has been removed. If so, add this link back during the upgrade script, as the link is removed but not added back.
Check the output from the following command:
ls -l /usr/bin | grep mysqldump
If this gives no output, then run the following command to fix:
ln -s /opt/mysql/server-5.6/bin/mysqldump /usr/bin/mysqldump

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OCUM 6.4P2 Database backup fails to create backup

Re: OCUM 6.4P2 Database backup fails to create backup