OCI 7.2.3 Inventory of switch datasource fails with nullpointerexception

AEBS — Wed, 04 Jun 2025 15:27:50 GMT

Hello,

I've upgraded to OCI 7.2.3. Now I'm getting an internal error (nullpointer exception) for a switch data source.
The same config worked fine with OCI 6.4.2.

What's wrong with that?
Any help is appreciated.

Thanks,
AEBS

It is configured as follows:

Settings:
    Name:   <name>
    Acquisition Unit: local
    Type: Qlogic FC Switch (SNMP)
    Types of data collected: Inventory
    Comments: <none>
    Inventory recent status: Internal error: Error

Configuration:
    SANSurfer Switch: <name>
    SNMP Version: V2
    SNMP Community String: public
    User Name: admin
    Password: <password>

Advanced configuration
    Inventory Poll Interval (min): 15
    SNMP Auth Protocol: MD5
    SNMP Retries: 1
    SNMP Timeout: 5000
    Enable Trapping: <checked>
    Minimum Time Between Traps (sec): 10
    Fabric Name: <left blank>

Test:
Configuration Successfully executed test command on device.

2017-02-10 18:38:11,419 INFO [DSM-pool-2-thread-10018] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:263) - [storageperformance] xxxfiler10n2 - Started acquisition
2017-02-10 18:38:11,687 INFO [DSM-pool-2-thread-10018/xxxfiler10n2 [storageperformance]] com.onaro.sanscreen.acquisition.foundation.datasource.dependant.BaseFoundationDependantDataSourceSampleListener (BaseFoundationDependantDataSourceSampleListener.java:47) - [storageperformance] xxxfiler10n2 - sampleSuccessful
2017-02-10 18:38:11,739 INFO [DSM-pool-2-thread-10018] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:277) - [storageperformance] xxxfiler10n2 - Finished acquisition (320 ms)

After hitting the "Poll again" button:

2017-02-10 18:39:06,503 INFO [DSM-pool-2-thread-10018] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:263) - [hostvirtualization] xxxvmvcs - Started acquisition
2017-02-10 18:39:28,098 WARN [DSM-pool-2-thread-10018/xxxvmvcs [hostvirtualization]/vmPerformance-pool-5007-thread-1] com.onaro.sanscreen.acquisition.datasource.vmware.VmPerformanceTask (VmPerformanceTask.java:105) - No VM performance context available for host host-3450
2017-02-10 18:39:29,001 WARN [DSM-pool-2-thread-10018/xxxvmvcs [hostvirtualization]/vmPerformance-pool-5007-thread-4] com.onaro.sanscreen.acquisition.datasource.vmware.VmPerformanceTask (VmPerformanceTask.java:105) - No VM performance context available for host host-3447
2017-02-10 18:39:29,727 INFO [DSM-pool-2-thread-10018/xxxvmvcs [hostvirtualization]] com.onaro.sanscreen.acquisition.datasource.vmware.VmPerformance (VmPerformance.java:104) - [hostvirtualization] xxxvmvcs - Finished performance sample (23 secs)
2017-02-10 18:39:29,727 INFO [DSM-pool-2-thread-10018/xxxvmvcs [hostvirtualization]] com.onaro.sanscreen.acquisition.foundation.datasource.dependant.BaseFoundationDependantDataSourceSampleListener (BaseFoundationDependantDataSourceSampleListener.java:47) - [hostvirtualization] xxxvmvcs - sampleSuccessful
2017-02-10 18:39:29,767 INFO [DSM-pool-2-thread-10018] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:277) - [hostvirtualization] xxxvmvcs - Finished acquisition (23264 ms)
2017-02-10 18:39:54,374 INFO [DSM-pool-2-thread-10018] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:263) - [foundation] xxxswd16a - Started acquisition
2017-02-10 18:39:55,930 FATAL [DSM-pool-2-thread-10018/xxxswd16a [foundation]] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:745) - [foundation] xxxswd16a - Runtime exception: null
java.lang.NullPointerException
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.createSwitchPorts(QlogicDatasource.java:506)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.createSwitches(QlogicDatasource.java:211)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.queryFabric(QlogicDatasource.java:130)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.doFoundation(QlogicDatasource.java:110)
   at com.onaro.sanscreen.acquisition.foundation.datasource.BaseFoundationPackage.pollNow(BaseFoundationPackage.java:195)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:422)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitPackageContext(BaseDataSource.java:411)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitClassLoader(BaseDataSource.java:392)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runNotifyListeners(BaseDataSource.java:367)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitLog(BaseDataSource.java:344)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitRecordingSession(BaseDataSource.java:309)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitThreadName(BaseDataSource.java:294)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runWithProfiler(BaseDataSource.java:273)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:249)
   at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$PollLogic.run(DataSourceManager.java:734)
   at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.SchedulerTask.runLogic(SchedulerTask.java:80)
   at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.Scheduler$LogicWrapper.run(Scheduler.java:256)
   at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
   at java.util.concurrent.FutureTask.run(FutureTask.java:266)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
   at java.lang.Thread.run(Thread.java:745)
2017-02-10 18:39:55,931 ERROR [DSM-pool-2-thread-10018/xxxswd16a [foundation]] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (DataSourceErrorException.java:224) - xxxswd16a [Internal error] - Error (Error)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Error
   at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithEnhanced(DataSourceErrorException.java:70)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.handleThrowable(BaseDataSource.java:755)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:455)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitPackageContext(BaseDataSource.java:411)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitClassLoader(BaseDataSource.java:392)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runNotifyListeners(BaseDataSource.java:367)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitLog(BaseDataSource.java:344)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitRecordingSession(BaseDataSource.java:309)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitThreadName(BaseDataSource.java:294)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runWithProfiler(BaseDataSource.java:273)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:249)
   at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$PollLogic.run(DataSourceManager.java:734)
   at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.SchedulerTask.runLogic(SchedulerTask.java:80)
   at com.onaro.sanscreen.acquisition.framework.mgmt.scheduler.Scheduler$LogicWrapper.run(Scheduler.java:256)
   at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
   at java.util.concurrent.FutureTask.run(FutureTask.java:266)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
   at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.createSwitchPorts(QlogicDatasource.java:506)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.createSwitches(QlogicDatasource.java:211)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.queryFabric(QlogicDatasource.java:130)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.doFoundation(QlogicDatasource.java:110)
   at com.onaro.sanscreen.acquisition.foundation.datasource.BaseFoundationPackage.pollNow(BaseFoundationPackage.java:195)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:422)
   ... 16 more
2017-02-10 18:39:55,954 INFO [DSM-pool-2-thread-10018] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:277) - [foundation] xxxswd16a - Finished acquisition (1580 ms)
2017-02-10 18:40:50,157 INFO [Force Acq Listener] com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager (DataSourceManager.java:274) - xxxswd16a - Force acquisition
2017-02-10 18:40:50,160 INFO [DSM-pool-2-thread-10018] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:263) - [foundation] xxxswd16a - Started acquisition
2017-02-10 18:40:51,791 FATAL [DSM-pool-2-thread-10018/xxxswd16a [foundation]] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:745) - [foundation] xxxswd16a - Runtime exception: null
java.lang.NullPointerException
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.createSwitchPorts(QlogicDatasource.java:506)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.createSwitches(QlogicDatasource.java:211)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.queryFabric(QlogicDatasource.java:130)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.doFoundation(QlogicDatasource.java:110)
   at com.onaro.sanscreen.acquisition.foundation.datasource.BaseFoundationPackage.pollNow(BaseFoundationPackage.java:195)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:422)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitPackageContext(BaseDataSource.java:411)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitClassLoader(BaseDataSource.java:392)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runNotifyListeners(BaseDataSource.java:367)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitLog(BaseDataSource.java:344)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitRecordingSession(BaseDataSource.java:309)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitThreadName(BaseDataSource.java:294)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runWithProfiler(BaseDataSource.java:273)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:249)
   at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$PollLogic.run(DataSourceManager.java:734)
   at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
   at java.util.concurrent.FutureTask.run(FutureTask.java:266)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
   at java.lang.Thread.run(Thread.java:745)
2017-02-10 18:40:51,792 ERROR [DSM-pool-2-thread-10018/xxxswd16a [foundation]] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (DataSourceErrorException.java:224) - xxxswd16a [Internal error] - Error (Error)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Error
   at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithEnhanced(DataSourceErrorException.java:70)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.handleThrowable(BaseDataSource.java:755)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:455)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitPackageContext(BaseDataSource.java:411)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitClassLoader(BaseDataSource.java:392)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runNotifyListeners(BaseDataSource.java:367)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitLog(BaseDataSource.java:344)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitRecordingSession(BaseDataSource.java:309)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runInitThreadName(BaseDataSource.java:294)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.runWithProfiler(BaseDataSource.java:273)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:249)
   at com.onaro.sanscreen.acquisition.framework.mgmt.DataSourceManager$PollLogic.run(DataSourceManager.java:734)
   at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
   at java.util.concurrent.FutureTask.run(FutureTask.java:266)
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
   at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.NullPointerException
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.createSwitchPorts(QlogicDatasource.java:506)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.createSwitches(QlogicDatasource.java:211)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.queryFabric(QlogicDatasource.java:130)
   at com.onaro.sanscreen.acquisition.qlogic_sansurfer.datasource.QlogicDatasource.doFoundation(QlogicDatasource.java:110)
   at com.onaro.sanscreen.acquisition.foundation.datasource.BaseFoundationPackage.pollNow(BaseFoundationPackage.java:195)
   at com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource.run(BaseDataSource.java:422)
   ... 14 more
2017-02-10 18:40:51,813 INFO [DSM-pool-2-thread-10018] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (BaseDataSource.java:277) - [foundation] xxxswd16a - Finished acquisition (1653 ms)

Re: OCI 7.2.3 Inventory of switch datasource fails with nullpointerexception

ostiguy — Fri, 10 Feb 2017 19:08:30 GMT

This is support case territory. It is hard to say why this is happening - we haven't made many enhancements to the Qlogic datasources as QLogic isn't really investing in that space.

However, between 6.4.x andd 7.2.x, we have made some changes in OCI in terms of what SNMP libraries we use, and how we model NPIV connectivity.

Is this OCI instance sending OCI ASUP? Across the OCI ASUP universe, I don't recall having seen any QLogic failures... against a tiny Qlogic install base, admittedly

Matt

Re: OCI 7.2.3 Inventory of switch datasource fails with nullpointerexception

AEBS — Tue, 14 Feb 2017 12:43:10 GMT

Hello Matt,

thanks for your prompt replay.

No, the environment is without OCI ASUP.

Sometimes the problem sits in front of the computer, therefore I would like to double check the setup again.
Apart from general docu, can you advise other docu that could be helpful in finding wrong (file) versions, parmeters settings, etc.?

Or can some debug/trace settings be done to find out a direction to where I have to look at?

Thanks for your help

AEBS

topic Re: OCI 7.2.3 Inventory of switch datasource fails with nullpointerexception in Active IQ Unified Manager Discussions

OCI 7.2.3 Inventory of switch datasource fails with nullpointerexception

Re: OCI 7.2.3 Inventory of switch datasource fails with nullpointerexception

Re: OCI 7.2.3 Inventory of switch datasource fails with nullpointerexception