topic Middleware's registry data is possibly corrupted or clientAuth certificates are missing. in Active IQ Unified Manager Discussions

Middleware's registry data is possibly corrupted or clientAuth certificates are missing.

Atilla — Wed, 04 Jun 2025 15:16:51 GMT

Hi,

Afte installed ocum 7.1RC, when i try to connect web gui, get an error mesaage like below.

Installed "OnCommandUnifiedManager-7.1.ova" Wm.

Have you encountered this situation.

Best regards

Re: Middleware's registry data is possibly corrupted or clientAuth certificates are missing.

dmcbride — Mon, 10 Apr 2017 19:40:11 GMT

Hi Atilla,

Did yoiu get any response on this, or did yoiu figure it out?

Re: Middleware's registry data is possibly corrupted or clientAuth certificates are missing.

Atilla — Mon, 10 Apr 2017 20:03:25 GMT

Hi,

When i downgrade to 7.0 problem resolved spontaneously. UM and Pm are is not very stable software. When I connected the UM and PM for data exchange, there were still problems.
Best configuration, use both separately.(Um and PM)

best regards

Re: Middleware's registry data is possibly corrupted or clientAuth certificates are missing.

midi — Wed, 26 Jul 2017 08:45:50 GMT

Hi,

We got the same error, the customer use unified manager 6.3 and they upgrade to 7.0

But they have same error when they try to access from web. What can we do to solve the issue?

Regards.

Re: Middleware's registry data is possibly corrupted or clientAuth certificates are missing.

midi — Wed, 26 Jul 2017 10:52:08 GMT

https://kb.netapp.com/support/s/article/ka11A0000008iIjQAI/OnCommand-Unified-Manager-web-user-interface-fails-loading-with-error-Middleware-s-registry-data-is-possibly-corrupted

Re: Middleware's registry data is possibly corrupted or clientAuth certificates are missing.

qpad23 — Wed, 21 Feb 2018 03:13:04 GMT

I encountered this error as well when I upgraded to 6.4 to 7.1P3,

I fixed it by doing the following.

- Upgrade your VMware tools on the VM. I saw the guest memory manager, vm communcation interface and vm communcation interface socket family failed when the VM booted up.

You can access this when the VM is booting up by CTRL+ALT+F2. Just google up how to upgrade your VMware tools and you should be sweet. Very easy.

- Clear everything in the browser and then it worked 🙂

Hope this helps someone else out there in the universe.

Senior Cloud Engineer

Lee Lim