topic Re: timeout https setting up ad account in Active IQ Unified Manager Discussions

timeout https setting up ad account

Sebastiaan — Wed, 04 Jun 2025 15:00:55 GMT

Getting Connection to vbrpofil001 on port 443 for protocol HTTPS timed out in WFA when setting up an AD account. The AD account is created but the workflow says failed and doesn't proceed to the next step.

Re: timeout https setting up ad account

Jeff_Yao — Wed, 07 Jun 2017 04:04:47 GMT

You need to provide enough access permission to the WFA service account for certain folders, else it can't work.

what's the verion of ontap and WFA?

thanks

Jeff

Re: timeout https setting up ad account

Sebastiaan — Wed, 07 Jun 2017 06:44:19 GMT

what permissions do you mean? The account used for creating AD accounts is the same that i use when doing this manaully. The timeout it get is a timeout to the filer and not to the AD. I've also opend an support case for this issue.

Re: timeout https setting up ad account

Sebastiaan — Fri, 30 Jun 2017 14:56:44 GMT

The problem could be reproduced using standard powershell. When setting the timeout connecteion in powershell to 5 minutes the problem was solved. So i've edited the command in WFA and added the timeout parameter to the following line

Connect-WfaCluster -Node $Cluster -Vserver $StorageVirtualMachineName -timeout 300000

Re: timeout https setting up ad account

sinhaa — Sat, 01 Jul 2017 13:35:08 GMT

@Sebastiaan

So i've edited the command in WFA and added the timeout parameter to the following line

Connect-WfaCluster -Node $Cluster -Vserver $StorageVirtualMachineName -timeout 300000

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Fine if this worked for you, but I would say you don't need to edit a command to provide a non-default timeout. Besides editing the command code means connection to all clusters will use this increased timeout value while your problem I assume is with this very cluster only.

You can modify the connection timeout values in WFA-Credentials for this cluster.

See below, I've modified the timout to 600 sec for this cluster.

NOTE: This is only available in WFA4.0 and above

Re: timeout https setting up ad account

Sebastiaan — Sat, 01 Jul 2017 15:48:02 GMT

@sinhaa

The command I've modified is an copy of the original, so I selected this only when using this specific command. The timeout isn't specific for the cluster it's the domain where the svm resides that's the problem. Other domains for this cluster have no issue. If the problem was with the cluster your option is better.