topic Re: New OCUM 7.1 install, forgot password. Is there a way to unlock it ? in Active IQ Unified Manager Discussions

New OCUM 7.1 install, forgot password. Is there a way to unlock it ?

SAN-NAS — Wed, 04 Jun 2025 14:53:26 GMT

Hi,

There is an option 'forgot password' but this is a test network, and dummy email is configured. So god only knows where did that link went to, when I clicked forgot link.

Is there another way ? Does mysql cli help here to reset password ?

I was thinking of complete un-install and re-install with easy password, so that I dont forgot again. But, thought may be there is another way ?

Thanks for your time.

Cheers!

Re: New OCUM 7.1 install, forgot password. Is there a way to unlock it ?

Chris_E — Fri, 07 Jul 2017 01:24:16 GMT

can try the following:

1. Launch a command prompt
2. List out the users to confirm which is the maintenance user

C:\Users\Administrator>dfm user list
Id   User     Email               Type             Role
---- -------- ------------------- ---------------- -----------------------
1    admin    none@none.com       maintenance_user oncommand_administrator
1001 cliadmin cliadmin@netapp.com local_user       oncommand_administrator
2001 ocumdb                       database_user

3. Change the maintenance user password.

C:\Users\Administrator>dfm user modify -p <new_password> <maintenance_user>
Example:
C:\Users\Administrator>dfm user modify -p P@ssw0rd admin
User 'admin' successfully modified.

Re: New OCUM 7.1 install, forgot password. Is there a way to unlock it ?

SAN-NAS — Fri, 07 Jul 2017 21:42:56 GMT

Hi Chris,

Thanks for replying to my query. Unfortunately it is not allowing to run any DFM commands unless I login first.

C:\Users\administrator.LAB>dfm user list
ERROR : Authentication failed. Please login using "dfm cli login" command.

Cheers!

Re: New OCUM 7.1 install, forgot password. Is there a way to unlock it ?

AlexPandian — Sat, 23 Feb 2019 05:54:40 GMT

Hello Chris,

Did you able to resolved it further, i'm currently facing exact issue what you had.