topic Re: Harvest CDOT 9.3 HTTP Error: 400 in Active IQ Unified Manager Discussions

Harvest CDOT 9.3 HTTP Error: 400

MikeC_12 — Wed, 04 Jun 2025 14:05:27 GMT

After Upgrading to CDOT 9.3, Harvest polling is no longer working. The poller returns the following:

[2018-01-30 12:07:52] [NORMAL ] WORKER STARTED [Version: 1.4] [Conf: netapp-harvest.conf] [Poller: Netapp_Cluster]
[2018-01-30 12:07:52] [NORMAL ] [main] Poller will monitor a [FILER] at [xxx.xxx.xxx.xxx:443]
[2018-01-30 12:07:52] [NORMAL ] [main] Poller will use [ssl_cert] authentication with ssl_cert [netapp-harvest.pem] and ssl_key [netapp-harvest.key]
[2018-01-30 12:07:52] [WARNING] [sysinfo] Update of system-info cache DOT Version failed with reason: Server returned HTTP Error: 400 Bad
[2018-01-30 12:07:52] [WARNING] [main] system-info update failed; will try again in 10 seconds.
[2018-01-30 12:08:03] [WARNING] [sysinfo] Update of system-info cache DOT Version failed with reason: Server returned HTTP Error: 400 Bad

[2018-01-30 12:08:03] [WARNING] [main] system-info update failed; will try again in 10 seconds

What has changed with CDOT 9.3 that might be causing this?

Prior to the ONTAP upgrade, we were running Harvest 1.3 - upgrading to 1.4 did not resolve the problem.

Any tips here would be appreciated - Thanks,

Re: Harvest CDOT 9.3 HTTP Error: 400

MikeC_12 — Tue, 30 Jan 2018 21:29:03 GMT

Resolved - Netapp Manageability SDK 9.3 is required.

Installed the new SDK, restarted pollers, all is good.

/var/tmp# unzip -j netapp-manageability-sdk-9.3.zip -d /opt/netapp-harvest/lib

Re: Harvest CDOT 9.3 HTTP Error: 400

danpancamo — Sat, 24 Feb 2018 20:59:32 GMT

took a while to find it, got it here, and it fixed 9.3 https://mysupport.netapp.com/NOW/download/software/nmsdk/9.3/download.shtml

/var/tmp# unzip -j netapp-manageability-sdk-9.3.zip -d /opt/netapp-harvest/lib

also had to copy 9.2 template to 9.3

cp /opt/netapp-harvest/template/default/cdot-9.2.0.conf /opt/netapp-harvest/template/default/cdot-9.3.0.conf

@MikeC_12 wrote:

Resolved - Netapp Manageability SDK 9.3 is required.

Installed the new SDK, restarted pollers, all is good.

/var/tmp# unzip -j netapp-manageability-sdk-9.3.zip -d /opt/netapp-harvest/lib

Re: Harvest CDOT 9.3 HTTP Error: 400

MikeWorthen — Tue, 26 Jun 2018 14:37:44 GMT

Hello All -

Understand this is marked as solved and I wish it were for us! However, we are experiencing issues where we receive the errors below after uprading to ONTAP 9.3. Since uprading ONTAP we have upgraded Harvest to 1.4 and the SDK version to 9.3. Harvest and the SDK are deployed on a dedicated host, not an OVA, feeding to an external Graphite instance. Is anyone experiencing issues? Thanks in advance.

Regards

Mike

[2018-06-23 14:03:04] [WARNING] [disk:constituent] update of data cache failed with reason: Server returned HTTP Error: 400 Bad

[2018-06-23 14:03:04] [WARNING] [disk:constituent] data-list poller refresh overdue; skipped [1] poll(s) from [2018-06-23 14:04:00] to [2018-06-23 14:04:00]

[2018-06-23 14:03:04] [WARNING] [disk:constituent] data-list update failed.

[2018-06-23 14:03:04] [WARNING] [ext_cache_obj] update of data cache failed with reason: Server returned HTTP Error: 400 Bad

[2018-06-23 14:03:04] [WARNING] [ext_cache_obj] data-list poller refresh overdue; skipped [1] poll(s) from [2018-06-23 14:04:00] to [2018-06-23 14:04:00]

[2018-06-23 14:03:04] [WARNING] [ext_cache_obj] data-list update failed.

[2018-06-23 14:03:04] [WARNING] [fcp_lif] update of data cache failed with reason: Server returned HTTP Error: 400 Bad

[2018-06-23 14:03:04] [WARNING] [fcp_lif] data-list poller refresh overdue; skipped [1] poll(s) from [2018-06-23 14:04:00] to [2018-06-23 14:04:00]

[2018-06-23 14:03:04] [WARNING] [fcp_lif] data-list update failed.