topic Re: WFA 4.2 Installation successful but no admin account created in DB in Active IQ Unified Manager Discussions

WFA 4.2 Installation successful but no admin account created in DB

Axis — Mon, 02 Jul 2018 12:31:53 GMT

Hi,

I don't know if anyone else has expirenced this behaviour as well.

I had a fresh installed Windows server 2016, and installed the WFA 4.2 build (WFA-x64-V4.2.0.0.1-B4759965)

The installation was successful but the predefined account "admin" was not working when trying to access the WFA instance.

I noticed that the use was never created in the table user within the database wfa.

I tried several ways to install it, but always came up with the same situation.

The only hint i have is that i changed to a admin password that was less complex then pwgen gave me with the specific options i had in the CLI command.

Re: WFA 4.2 Installation successful but no admin account created in DB

D_BEREZENKO — Mon, 02 Jul 2018 14:33:24 GMT

You have to use your Windows login & password to access your WFA web console.

Re: WFA 4.2 Installation successful but no admin account created in DB

Axis — Tue, 03 Jul 2018 06:32:30 GMT

@D_BEREZENKO wrote:

You have to use your Windows login & password to access your WFA web console.

I would say that part is a secondary step in the setup, the "admin" and "MySQL" passwords are defined during the installation.

Re: WFA 4.2 Installation successful but no admin account created in DB

marcusgross — Mon, 23 Jul 2018 12:13:35 GMT

Hi,

are you sure that all steps of the installation were successful?

I installed the 4.2 on RHEL and as test on CentOS. The post install script in the rpm failed on both servers.

MySql failed to start (wrong parameters) so the SQL statements were not applied to the database to create the neccessary tables.

Please check your install logfiles.

Marcus

Re: WFA 4.2 Installation successful but no admin account created in DB

an0n — Wed, 15 Jan 2020 15:41:42 GMT

This happened to me with an upgrade from WFA 4.2 to WFA 5.0 . There is a Perl script in ...\Program Files\NetApp\WFA\bin called InsertAdminUser.pl which is used by the install wizard to setup the admin user.

If any kind of Perl is already installed, try going to cmd, navigate to the above path and run with the following parameters:

perl InsertAdminUser.pl <admin_user_name> <admin_password>

Just to be on the safe side, you can also restart the service. It should reset the admin user, and I was able to login to the UI.