topic Installing OnCommand System Manager in Active IQ Unified Manager Discussions

Installing OnCommand System Manager

HOYTRSELF — Thu, 05 Jun 2025 05:55:44 GMT

I'm trying to install OnCommand System Manager on a host that has a nonstandard java install. Due to issues with another application java was installed to c:\java\jre7 instead of the default location. This causes the following error when I try and install

"OnCommand System Manager requires a 64-bit Java 7 software. No 64-bit Java software detected"

Any help getting OnCommand to see the nonstandard java install would be appreciated.

Re: Installing OnCommand System Manager

karthikv — Tue, 20 Aug 2013 06:16:48 GMT

The Java install path should not be an issue AFAIK. Can you check if the installed JRE is 64-bit and not 32-bit ?

If you have installed a 32-bit JRE on a 64-bit machine, you will get the above error.

Regards,

Karthik

Re: Installing OnCommand System Manager

HOYTRSELF — Tue, 20 Aug 2013 12:38:42 GMT

The java install path made all the difference. Reinstalling java to the default path (c:\program files\java\jre7) allowed the installer to run without issue, but of course it broke my original application.

Thanks for your assistance.

Hoyt