topic Re: Cannot share reports in OCUM 7.3P1 in Active IQ Unified Manager Discussions

Cannot share reports in OCUM 7.3P1

Jim_Robertson — Wed, 04 Jun 2025 13:11:21 GMT

I have a new instance of OCUM 7.3 that I am trying to use to email a daily report, but I never get the report. I can manually run the report and then go to the "Actions" dropdown and select "Share". I put in my email address, and it seems like it works, but I never get the report. I am getting email alerts, and I am able to email myself Autosupports, so I assume the SMTP settings are correct. Is there a log somewhere that I can check to see if I'm getting any errors?

This is an OVA install on vSphere, so I'm pretty limited in what modifications I can make to it.

Re: Cannot share reports in OCUM 7.3P1

rajeshl — Tue, 30 Oct 2018 15:02:54 GMT

Please check ocum logs "/var/log/ocum/ocumserver.log".

Thanks,

Rajesh

Re: Cannot share reports in OCUM 7.3P1

Jim_Robertson — Tue, 30 Oct 2018 17:33:37 GMT

Thanks, I figured it out. I had a rule setup in my Outlook that was moving it to another folder.