Adding EMC Isilons to OCI - "root" user required?

Don_Childers — Wed, 04 Jun 2025 12:18:18 GMT

I have a quick question. We are adding in all of our EMC Isilons into OCI. The Configuration and Admin Guide says that "Root permissions to the Isilon storage" is required. When we try to create an OCI user on the Isilon, even directly in the Isilon Administrators group, we still get an error in OCI that says, "Internal error : Sudo command run permission issue". After looking that up in NetApp support, I found a KB that kind of addresses it. Document ID BR17958. However, it only says that sudo access is needed, not how to achieve it.

Does the Isilon data source require the actual root user to be used for authentication? As a test, I tried this and it does work. It seems sketchy to have to use the root account though for monitoring. Thanks for any info.

Re: Adding EMC Isilons to OCI - "root" user required?

AlexDawson — Thu, 22 Aug 2019 02:41:14 GMT

Hi there! Have you logged into the KB site?

Re: Adding EMC Isilons to OCI - "root" user required?

Don_Childers — Thu, 22 Aug 2019 17:54:04 GMT

Thanks. After re-reading the KB, it was what I needed.

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Adding EMC Isilons to OCI - "root" user required?

Re: Adding EMC Isilons to OCI - "root" user required?

Re: Adding EMC Isilons to OCI - "root" user required?