https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/OnCommand-API-Services-2-2-problems-with-installing-and-uninstalling-on-RHEL/m-p/155088#M27613 <P>Encountered problems on RHEL 7 with the API binary.&nbsp; Couldn't install properly or uninstall netapp-platform-base, erroring with errors about creating or dropping the JBOSS user from MySQL.</P> <P>My fix:</P> <P>a. remove jboss user from /etc/passwd</P> <P>b. removed MySQL-Community using yum</P> <P>c. removed netapp-platform-base using the '--nopre --nopost --nopreun --nopostun'</P> <P>&nbsp;</P> <P>I then followed standard instructions to re-install</P> Wed, 04 Jun 2025 11:15:33 GMT Tas 2025-06-04T11:15:33Z https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/OnCommand-API-Services-2-2-problems-with-installing-and-uninstalling-on-RHEL/m-p/155088#M27613 <P>Encountered problems on RHEL 7 with the API binary.&nbsp; Couldn't install properly or uninstall netapp-platform-base, erroring with errors about creating or dropping the JBOSS user from MySQL.</P> <P>My fix:</P> <P>a. remove jboss user from /etc/passwd</P> <P>b. removed MySQL-Community using yum</P> <P>c. removed netapp-platform-base using the '--nopre --nopost --nopreun --nopostun'</P> <P>&nbsp;</P> <P>I then followed standard instructions to re-install</P> Wed, 04 Jun 2025 11:15:33 GMT https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/OnCommand-API-Services-2-2-problems-with-installing-and-uninstalling-on-RHEL/m-p/155088#M27613 Tas 2025-06-04T11:15:33Z