Unable to launch NetApp OneCollect after the new install

Abin_TV — Wed, 04 Jun 2025 11:14:20 GMT

Hi All,

When I am trying to execute oncollect its stopping with below error,

OneCollect - 2020-04-03 10:33:34,659 - process - DEBUG - OneCollect data directory: D:\Netapp\IMT
OneCollect - 2020-04-03 10:33:34,660 - process - DEBUG - OneCollect Logging Started.
OneCollect - 2020-04-03 10:33:34,674 - process - DEBUG - Attempt to hide console Active IQ OneCollect
OneCollect - 2020-04-03 10:33:34,675 - process - DEBUG - Success
OneCollect - 2020-04-03 10:33:34,764 - process - DEBUG - Checking for OneCollect.exe instances
OneCollect - 2020-04-03 10:33:35,257 - process - DEBUG - Applying migration
OneCollect - 2020-04-03 10:33:36,584 - process - ERROR - max_workers must be <= 61
OneCollect - 2020-04-03 10:33:36,585 - process - DEBUG - Attempting migration
OneCollect - 2020-04-03 10:33:36,602 - process - ERROR - max_workers must be <= 61

Please help

Thanks & Regards,

Abin TV

abin.tv@dxc.com

+919686211200

Re: Unable to launch NetApp OneCollect after the new install

bretta — Fri, 05 Jun 2020 12:24:09 GMT

Answer given to me by a developer:

There is an issue in OneCollect 1.9 on high-end server systems.

Until we fix in the next release; you can use the dev build available here: https://netapp-my.sharepoint.com/:u:/p/sonas/EXi80T_BcG1OhkOrOAcuSq8BGVSCLxz4ViAarvU3G80fUw?e=r0vf13

Password: ActiveIQ!

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Unable to launch NetApp OneCollect after the new install

Re: Unable to launch NetApp OneCollect after the new install