topic Re: Oncommand Insight 7.3.4 SP9 in Active IQ Unified Manager Discussions

Oncommand Insight 7.3.4 SP9

sstrznwra — Wed, 04 Jun 2025 10:40:04 GMT

Hello

We running OCI 7.3.4 SP8 , after installing SP9, all HDS VSP1000 Data Sources failed on Performance Acquisition with Error: Export utility returned with an exit code of: 101 with stdout: Loading ExportTool... Missing svpip and stderr: null

Does anyone have this problem with HDS Data Sources and SP9 ?

Thanks Michael

Re: Oncommand Insight 7.3.4 SP9

hmoubara — Wed, 30 Dec 2020 04:52:15 GMT

Hello,

have you checked the below kb:

https://kb.netapp.com/Advice_and_Troubleshooting/Data_Infrastructure_Management/Active_IQ_Unified_Manager/OnCommand_Insight_is_unable_to_connect_to_export_tool_of_Hitachi_VSP_5000_series

Thanks

Re: Oncommand Insight 7.3.4 SP9

sstrznwra — Wed, 30 Dec 2020 09:20:05 GMT

Hello

Thanks for the hint , the KB concerns HDS VSP5000, but It is an HDS VSP1000.

There was no indication in the readme from SP9 that the HDS VSP1000 no longer works 😖

Michael

Re: Oncommand Insight 7.3.4 SP9

sstrznwra — Thu, 07 Jan 2021 13:27:25 GMT

Netapp made a patch available today.
7.3_ici-8240_fix_version the error is eliminated

THX to Netapp Support

Michael