topic NetApp-harvest - Unable to list the volume usage metric values on prometheus using harvest exporter in Active IQ Unified Manager Discussions

NetApp-harvest - Unable to list the volume usage metric values on prometheus using harvest exporter

BigDataSupportTeam — Thu, 27 Nov 2025 06:14:14 GMT

NetApp-AFF-ONTAP - Unable to list the volume usage metric values on prometheus using harvest exporter.

Configured harvest exporter and initially it was fetching or populating values for all metrics.

No recent changes but it stopped populating values for volume related metrics.

On NetApp- ONTAP i could see lot of pending GET requests from harvest user in audit logs.

Issue observed with volume usage metrics and snapshot metrics volume_size_used,volume_size_available,volume_filesystem_size,volume_size_total,volume_size_used_percent,volume_inode_used_percent,volume_inode_used_percent,volume_snapshots_size_used,volume_snapshots_size_available

harvest.yml

----------------

Admin:

Tools:

Exporters:
prometheus:
exporter: Prometheus
local_http_addr: 0.0.0.0
port: 12990

Defaults:
collectors:
- Rest
- RestPerf
# - Zapi
# - ZapiPerf
# - Ems
# - StorageGrid
use_insecure_tls: true

Pollers:
<dc-name>:
datacenter: <dc-name>
addr: <address>
username: harvest
password: <password>
exporters:
- prometheus
collectors:
- Rest
- RestPerf
objects:
volumes: true
svm: true
aggregate: true
node: true
lif: true
qos: true
svm_include: ["*"]

Re: NetApp-harvest - Unable to list the volume usage metric values on prometheus using harvest expor

BigDataSupportTeam — Thu, 27 Nov 2025 06:18:56 GMT

NetApp-Harvest:

Kindly check this on priority.

Re: NetApp-harvest - Unable to list the volume usage metric values on prometheus using harvest expor

BigDataSupportTeam — Mon, 01 Dec 2025 03:50:21 GMT

After restarting the Harvest exporter, the metric values are being listed again. It remains to be clarified whether this behavior is due to the scrape interval configuration or another underlying factor.

Re: NetApp-harvest - Unable to list the volume usage metric values on prometheus using harvest expor

Apall1 — Tue, 02 Dec 2025 23:52:07 GMT

I had the exact same issue on the same day 11/26/25. One of my pollers stopped reporting the volume_labels metric. Other volume metric were working fine. Restarting the poller fixed it but this could be happening with less obvious metrics and I wouldnt know.