topic Re: VMAX NAS GATEWAY VG8 NOT COLLECTED in Active IQ Unified Manager Discussions

VMAX NAS GATEWAY VG8 NOT COLLECTED

gmilazzoitag — Thu, 05 Jun 2025 05:35:20 GMT

Hi,

during a POC of OCI 7.0 I'm trying to collect data from a NAS gateway (VG8) belonging to a VMAX system.

The VMAX is regularly collected after having added a Symmetrix DS using SYMAPI_SERVER (I know this is deprecated but customer does not have implemented SMI-S.

Attempting to collect data from the VG8 configuring it as a Celerra SSH the connectivity test runs fine but the collecting process seems that interrupt itself after it receives an error: size is reported as negative value.

Looking at the logs it seems that the inventory phase runs fine for most items but then stops itself.

I wanted to attach the log but I've no way to do it here.

Re: VMAX NAS GATEWAY VG8 NOT COLLECTED

ostiguy — Mon, 26 May 2014 12:31:42 GMT

Hey Giacomo

It looks like occasionally the datasource times out, but also, we occasionally are collecting all the info we need, but we are detecting a negative capacity value in a sanity test. Engineering will need to debug this to determine for what object (Celerra file system?) our sanity test is failing.

We have all the data we need as you sent me datasource recordings

Matt

Re: VMAX NAS GATEWAY VG8 NOT COLLECTED

gmilazzoitag — Mon, 26 May 2014 12:38:32 GMT

Ok. We're waiting for further news.

Regards

Re: VMAX NAS GATEWAY VG8 NOT COLLECTED

gmilazzoitag — Thu, 29 May 2014 07:58:48 GMT

Hi Matt,

do you have some news from engineering?

Regards

Re: VMAX NAS GATEWAY VG8 NOT COLLECTED

ostiguy — Mon, 02 Jun 2014 20:41:22 GMT

Patch sent to you via email

Matt

Re: VMAX NAS GATEWAY VG8 NOT COLLECTED

gmilazzoitag — Thu, 05 Jun 2014 10:06:47 GMT

The patch has been applied. It works!

Thanks!