topic Re: SMO and Protection Manager Integration - Initial Setup in Active IQ Unified Manager Discussions

SMO and Protection Manager Integration - Initial Setup

sscott — Thu, 05 Jun 2025 07:15:59 GMT

We followed Appendix B inTR-3761- http://media.netapp.com/documents/tr-3761.pdf

BUT - When creating a new policy, the protection policy options are greyed out.

We are obviously missing something here...any suggestions?

Unable to list the protection policies for the following reasons
SMO-01602: Protection Manager product is not installed or snapdrive is not configured to use it.
Please install protection manager and/or configure snapdrive

Re: SMO and Protection Manager Integration - Initial Setup

jessick — Wed, 07 Apr 2010 00:20:38 GMT

what's the error? And is it coming from dfm or smo? Could it be a resource issue for that policy?

-Mark

Re: SMO and Protection Manager Integration - Initial Setup

adaikkap — Wed, 07 Apr 2010 02:56:08 GMT

Hi Scott,

To which GUI are you referring NMC ? or SMO ?

If its smo can you try to see in dfm if that is listing all available policies by typing the following command.

dfpm policy list ?

Regards

adai

Re: SMO and Protection Manager Integration - Initial Setup

sscott — Tue, 13 Apr 2010 04:53:16 GMT

There are no errors that we're aware of. The issue is during policy creation, the protection manager options are greyed out.

I am very interested in understanding the architecture of the pieces (how do the SMO server and Protection Manager server know about each other)?