SRM Agent password trouble

emanuel — Thu, 05 Jun 2025 07:25:27 GMT

I was able to fix this months ago but now i cannot remember. The SRM hosts are all windows 2003, all patched and current.

Is there a way to reset the password on the agent hosts?

is there a default password?

any hints and advise will be helpful

Customer Situation

when I go to the http://127.0.0.1:4092 address for the host agent and click Edit Settings, I can put in the password I want to use in the Management API password field, but the website immediately asks me for a login/password via a new dialogue window and the admin/password combination doesn’t work, so I end up hitting Cancel and the password doesn’t seem to be set. The SRM server cannot communicate with the agent and I get an error stating so in the Diagnose Connectivity screen.

Diagnostics - srmagent-rtp-01.qualcomm.com

14 Jul 18:02

Network Connectivity

IP Address	10.228.144.183
Network	(discovery disabled)
DNS Aliases	srmagent-rtp-01.qualcomm.com
DNS Addresses	10.228.144.183
ICMP Echo	Passed
HTTP	Passed (64 ms)
Host Agent Connect	Passed
Host Agent Login	Failed (Access denied to user admin.)

Re: SRM Agent password trouble

adaikkap — Sat, 18 Jul 2009 05:12:33 GMT

The user name and password prompted in the dialogue box is that of the windows box on which the host agent is installed.

Regards

adai

Re: SRM Agent password trouble

emanuel — Wed, 22 Jul 2009 18:20:21 GMT

I ended up modifying /opt/NTAPagent/ntap_agent.cfg on the agent host and adding the Admin-Password= field with the entry from an existing agent host that was working.

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SRM Agent password trouble

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