topic Proxy installation fails in Active IQ Unified Manager Discussions

Proxy installation fails

Mathias_Robichon — Thu, 05 Jun 2025 06:08:03 GMT

Hi,

I'm working on a POC (it's a different POC than my previous post) and we cannot install the proxy. Basically, the setup is launched successfully (with java webstart 6 update 30 32 bits) but during the installation process we get this error:

The firewall is stopped. The IP is right. We haven't any idea why it's not working. We are using the last GA version of Balance (posted the last week).

Anybody has any hints ?

Regards,

Mathias

Re: Proxy installation fails

dbourque — Mon, 11 Mar 2013 13:23:13 GMT

Hi Mathias,

Most likely root cause: Right click the browser and "Run as Administrator" and then retry the proxy installation.

Make sure UAC is disabled if this is a Win2k8 server

Make sure DFM is not installed and running on the same server.

With best regards,

Don Bourque

OnCommand Insight SE

Re: Proxy installation fails

Mathias_Robichon — Tue, 12 Mar 2013 18:50:51 GMT

Hi Don and thanks for your reply.

I forward your answer and I'll let you know.

Regards,

Mathias