topic Re: System Manager 3.1 in Active IQ Unified Manager Discussions

System Manager 3.1

brookman — Thu, 05 Jun 2025 05:35:20 GMT

Every time I try and run System Manager 3.1 I get this error message.

I'm running the recommended 64bit Oracle Java Runtime Environment (JRE 7) and Windows 7 64bit. I've tried several different OS's but every machine comes up with the same error message. Also tried System Manger 3.0 and 3.1.1 with the same error message. Searched the boards here and of course google with no luck or I didn't see it. Anyone run across this and can help?

Re: System Manager 3.1

kryan — Thu, 29 May 2014 14:19:53 GMT

You will need to find and edit the SystemManager.config file - it will be located within your user account's home directory in the ..\NetApp\SystemManager path.

Once you have located the file, carefully edit the path located within the <browser> tags to reflect the path to the browser you wish to use. I recommend using an XML aware editor such as Notepad++.

Example: <browser>C:\Program Files (x86)\Mozilla Firefox\firefox.exe</browser>

Thanks,

Kevin

Re: System Manager 3.1

kryan — Wed, 04 Jun 2014 14:34:40 GMT

Have you already resolved this behavior?

Thanks,

Kevin

Re: System Manager 3.1

brookman — Wed, 04 Jun 2014 14:58:42 GMT

I haven't still working on a solution. Very frustrating

Sent from my Verizon Wireless 4G LTE smartphone

Re: System Manager 3.1

kryan — Wed, 04 Jun 2014 16:49:38 GMT

Is it possible for you to open a support case so that we can collect data?

If so, please post the case #.

Thanks,

Kevin