OnCommand 5 ESX SnapVault relationships

qitsgmbh — Thu, 05 Jun 2025 06:38:17 GMT

Hi,

recently, I installed the OnCommand host package (1.1) on our vSphere 5 server (W2k8R2) to backup VMs via SnapVault to our backup filer (FAS3240).

I could initiate a host service to the DFM server (RHEL 5), built a backup relationship with one of the NFS-Volumes and everything seemd OK.

A couple of days ago I started the OC web interface and everytime I click on a submenu (File, View, Administration, or Help) I get an error window stating:

--- snip ---

==ERROR==

com.google.gwt.user.client.rpc.StatusCodeException

==TIME==

2012-01-06 15:36:26,075

==MESSAGE==

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">

<title>503 Service Temporarily Unavailable</title>

</head><body>

<h1>Service Temporarily Unavailable</h1>

<p>The server is temporarily unable to service your

request due to maintenance downtime or capacity

problems. Please try again later.</p>

<hr>

<address>Apache/2.2.10 (Unix) mod_ssl/2.2.10 OpenSSL/0.9.8e Server at 127.0.0.1 Port 80</address>

</body></html>

==DETAILS==

No details are available.

==CORRECTIVE ACTION==

Log back in when server connectivity is restored.

==LOCATION==

Location is not specified.

==BROWSER INFO==

App Name: Microsoft Internet Explorer

App Version: 4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

App Codename: Mozilla

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET4.0C; .NET4.0E; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

Platform: Win32

Cookie Enabled: true

--- snip ---

The DFM server is running just fine. "dfm service list" says that all services are running. Even a reboot doesn't change a thing.

A test via "dfm hs diag <id>" shows everything is OK.

I am at a loss what's wrong.

Is there *any* other way to initiate and administer SV relationships to the backup filer? So I *have to* use OnCommand's web interface?

Cheers for any advice.

Peter

Re: OnCommand 5 ESX SnapVault relationships

crocker — Mon, 09 Jan 2012 16:35:59 GMT

Hi,

You may want to ask this question in the NetApp Support Community. The current customers, partners and internal Subject Matter Experts are addressing technical product questions there.

Mike

Re: OnCommand 5 ESX SnapVault relationships

qitsgmbh — Wed, 07 Mar 2012 08:18:23 GMT

Hi Mike,

just to close this thread, it seems as if I have run into this nice bug: https://communities.netapp.com/thread/16689

Cheers

Peter

EOT

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OnCommand 5 ESX SnapVault relationships

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Re: OnCommand 5 ESX SnapVault relationships