topic Notifications/reminders not working in Active IQ Unified Manager Discussions

Notifications/reminders not working

stanleyj42 — Thu, 05 Jun 2025 06:43:49 GMT

When i open i guess its the system screen for each filer i my notifications/reminders has an error in it.

"Error:Time daemon is not enabled or the controllers time settings are not in sync with each other"

I have checked the time on the controllers and they match plus i doubled check that they both point to the same ntp server. Nothing is howing in the logs with an error like this.

Does anyone else have this issue?

Notifications/reminders not working

jacoba — Wed, 12 Oct 2011 16:07:58 GMT

Hi,

We were not able to reproduce this issue on our setup . The steps I had followed was to make sure that both the controllers were pointing to the same NTP server and the error message was no longer shown.

The dashboard takes about 5 mins to refresh.Could you reconfigure the controller again to point the same NTP server and refresh the controller tab on SM2.0 to see if the dashboard is reflecting the changes.

Thanks and Regards,

Jacob.

Notifications/reminders not working

maliu — Wed, 12 Oct 2011 18:24:45 GMT

can you try "options timed" on both controllers to ensure they are both configured the same.

Controller> options timed

timed.enable on

timed.log on

timed.max_skew 2m

timed.min_skew 0

timed.proto ntp

timed.sched hourly

timed.servers ntpserver

timed.window 0s

Notifications/reminders not working

stanleyj42 — Wed, 12 Oct 2011 18:41:22 GMT

Thank you. I ran the command it sure enough my timed.max_skew were set to different values. I matched the values and now the error message is gone.

Re: Notifications/reminders not working

MARCUSLAMB — Mon, 24 Feb 2014 17:06:32 GMT

I also had the same problem. I had the same information in options timed but one server was in upper case and the other lower case. I changed the server name to have matched case and the error went away. It was either the case issue or the system just hadn't updated yet from when a second NTP was added to one of the filers so they both matched.