topic dfm failed to get encryption key in Active IQ Unified Manager Discussions https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/dfm-failed-to-get-encryption-key/m-p/27606#M5786 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>&nbsp; While creating dfm db backups was "-n" option used?</P><P></P><P>&nbsp; Check this BURT 480539.</P><P></P><P>Thanks,</P><P>&nbsp; Arun</P></BODY></HTML> Wed, 28 Sep 2011 09:17:07 GMT arunchak 2011-09-28T09:17:07Z dfm failed to get encryption key https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/dfm-failed-to-get-encryption-key/m-p/27601#M5784 <HTML><HEAD></HEAD><BODY><P>Hi all,</P><P>We experienced a dfm crash at a customer site. After reinstalling the linux server and the dfm software we mounted our database again that is on an external lun. Now we get the error failed to get encryption key for all hosts within dfm. If I add new hosts monitor is working. However, all former hosts get the encryption error. We use ssh for authentication with the storage systems. Is there any possibility to fix this? Any hints are highly appreciated. Thanks in advance.</P><P>Regards</P><P></P><P>Stefan Kellner, PSC</P><P></P><P></P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P><P>Sep 28 11:05:46 [dfmmonitor:ERROR]: [10903:0x7f07e331d950]: Failed to get encryption key</P></BODY></HTML> Thu, 05 Jun 2025 06:44:43 GMT https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/dfm-failed-to-get-encryption-key/m-p/27601#M5784 skellner 2025-06-05T06:44:43Z dfm failed to get encryption key https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/dfm-failed-to-get-encryption-key/m-p/27606#M5786 <HTML><HEAD></HEAD><BODY><P>Hi,</P><P></P><P>&nbsp; While creating dfm db backups was "-n" option used?</P><P></P><P>&nbsp; Check this BURT 480539.</P><P></P><P>Thanks,</P><P>&nbsp; Arun</P></BODY></HTML> Wed, 28 Sep 2011 09:17:07 GMT https://community.netapp.com/t5/Active-IQ-Unified-Manager-Discussions/dfm-failed-to-get-encryption-key/m-p/27606#M5786 arunchak 2011-09-28T09:17:07Z