topic Re: Can Balance Monitor Windows XP? in Active IQ Unified Manager Discussions

Can Balance Monitor Windows XP?

bschramm — Thu, 05 Jun 2025 05:55:08 GMT

Can OnCommand Balance monitor a Windows XP VM? The context of this is a VDI environment.

Re: Can Balance Monitor Windows XP?

plauterb — Mon, 26 Aug 2013 22:25:29 GMT

Yes, it works, but not officially supported. KB is your friend.

Is Windows 7, Windows 2008, Windows XP supported by OnCommand Balance?

What are the requirements for monitoring Windows XP Professional SP3 by OnCommand Balance?

Windows XP Professional Service Pack 3 (SP3) server has Comm state of Connection_Refused in OnCommand Balance

Re: Can Balance Monitor Windows XP?

dbourque — Tue, 27 Aug 2013 14:59:07 GMT

Yes, You can sucessfully discover Win XP with OnCommand Balance. Often, you need to either disable Firewalls or open the required ports as specified in many KB articles. Also in VDI environments, Users will typically disable collection alerts if the VDI environment is continually powered on and off (Under Admin-> settings --> Email ->Alerts )

As Peter mentioned, Win XP is not an officially supported "Server" based platform.

Best regards,

Don Bourque

Insight S&A

Re: Can Balance Monitor Windows XP?

bschramm — Tue, 27 Aug 2013 16:20:33 GMT

Thank you Peter and Don!

Re: Can Balance Monitor Windows XP?

SIGEPSPAM — Wed, 28 Aug 2013 15:23:22 GMT

What about 2012 R1? Getting an error, "The guest OS is unknown and therefore cannot be monitored by Balance. As a result, CPU, Storage and Memory stats are not available.".