topic Re: System Manager (OCSM) not loading volume information on ONE controller in Active IQ Unified Manager Discussions

System Manager (OCSM) not loading volume information on ONE controller

igor — Thu, 05 Jun 2025 05:38:43 GMT

Hello all,

I've got a quirky issue here.

Namely, I'm using System Manager for administration for 10 different controllers - but only ONE won't show volume information, it just gets stuck on "0 volumes loaded". The others are OK.

I am using 3.1RC1 version on Chrome, but I don't suppose this is a browser issue because the same thing happens on IE as well. Could this be a configuration issue of some kind on controller side?

Regards,

Igor

Re: System Manager (OCSM) not loading volume information on ONE controller

igor — Mon, 07 Apr 2014 10:15:37 GMT

I've used Operations Manager to generate a config difference between THAT controller and his partner node (which works fine).

Here's the list of mismatching parameters:

options.autosupport.retry.interval

options.cf.giveback.check.partner

options.cifs.audit.logsize

options.cifs.idle_timeout

options.cifs.smb2.enable

options.cifsinternal.share.caching_type.c$

options.cifsinternal.share.caching_type.etc$

options.cksum_offload.gbeII

options.dafs.auth_none.enable

options.dafs.checksums.enable

options.dafs.default_gid

options.dafs.default_uid

options.dafs.enable

options.dafs.idle_timeout

options.dafs.max_disconnected_sessions

options.dafs.max_pending_requests_server

options.dafs.max_request_size

options.dafs.max_requests

options.dafs.max_requests_server

options.dafs.max_response_size

options.dafs.num_requestd

options.disk.log_sense_read_all

options.ext_cache.enable

options.ext_cache.lopri_blocks

options.ext_cache.normal_data_blocks

options.ftpd.enable

options.fv_readonly.nelt administrator

options.httpd.enable

options.iscsi.max_ios_per_session

options.lun.use_partner.cc.bytes

options.lun.use_partner.cc.warn_limit

options.package.cifsoptions.5.4.done

options.package.defaultoptions.5.4.done

options.package.defaultoptions.6.2.1.done

options.package.defaultoptions.6.2.done

options.package.snmp.5.4.done

options.raid.disk.copy.threads

options.raid.disk.timeout.enable

options.secureadmin.ssh1.hostkeysize

options.secureadmin.ssh1.serverkeysize

options.secureadmin.ssh2.hostkeysize

options.security.passwd.rules.everyone

options.security.passwd.rules.history

options.snapmirror.access

options.snapmirror.readahead

options.snapmirror.readahead_freq

options.snmp.authtrap

options.snmp.communities

options.snmp.traphosts

options.ssh1.enable

options.vflimits.boot

options.wafl.default_security_style

options.wafl.maxdirsize

options.wafl.nt_admin_priv_map_to_root

Do any of these affect how System Manager pulls data from the controller?

Re: System Manager (OCSM) not loading volume information on ONE controller

Tue, 08 Apr 2014 22:00:45 GMT

I'm having the same issue with a FAS3220 running 8.2P6 7-mode

Re: System Manager (OCSM) not loading volume information on ONE controller

igor — Wed, 16 Apr 2014 07:22:30 GMT

Hello Giovanni,

This morning my controller magically became visible. Also, I got an error regarding a very long SnapMirror transfer from a remote branch office which took several days to complete (with an error). Anyway, I think this might be related. Do you have some SnapMirror relationships set up, with that controller being a destination? if so, try quiescing them and see if that changes anything. Let me know!

Re: System Manager (OCSM) not loading volume information on ONE controller

bakm — Mon, 02 Jun 2014 15:07:37 GMT

I had the same issue and it went away when I disabled snapmirror.