Host service cannot be registered

hwaltari01 — Thu, 05 Jun 2025 05:50:40 GMT

I'm trying to register new host service to DFM 5.2. but unsuccessfully.

Environment:

* host.fqdn = server 2003R2 64 bit = vcenter server

** On the host-server I've installed KB968730, 925336 and 983280 as per manual. There were also others (886695 and 981929), but those seem not to be available for srv2003x64.

* dfm-server = server 2008 R2 64-bit

I get the following error:

C:\temp>dfm hs register host.fqdn

Error: Failed to register Host Service with DNS name or IP Address 'host.fqdn'.

Reason: Failed to retrieve Host Service information from host.fqdn(admin port = 8699, mgmt port = 8799).

Possible reasons are: Host Service not running, SSL certificates are not correctly configured on Host Service.

On the vcenter server the logs say quite the same thing (date/time/process info removed for clarity)

CheckHostServiceCertificate: Certificate [E=support@NetApp.com, CN=dfm-server, OU=Storage Management, O=NetApp, L=San Jose, S=California, C=US] received. Errors [None]

CheckHostServiceCertificate: What a nice certificate. No errors et all. Accepted.

dfmSoapClient still works, use it

ApiDispatcher Client exit

HostServiceDiscoverInterceptor::Invoke enter

CheckHostServiceCertificate: Certificate [E=support@NetApp.com, CN=dfm-server, OU=Storage Management, O=NetApp, L=San Jose, S=California, C=US] received. Errors [None]

ThreadID= 6 CheckHostServiceCertificate: What a nice certificate. No errors et all. Accepted.

invoke has FaultException, details: (22255:EOBJECTNOTFOUND) There is no host service named 'host.fqdn'.

ApiDispatcher failed to call dfm with DfmSoapProxyException exception : (22255:EOBJECTNOTFOUND) There is no host service named 'host.fqdn'.

CachedServerState::SoapCallFailure

What I've tried so far

* stopped dfm service

* created new certificate on dfm-server (as this has helped some people)

* started dfm

* issued command "Configure-HostService -options authorize::false" on host server

* tried to register -> no go

* created new certificate on host-server "New-HSCertificate"

* tried to register -> no go

Service and server have been booted on almost every step. EDIT: Host services has been removed & reinstalled a couple of times since creating the dfm sertificate.

For sake of test I created new server 2008r2 onto which I installed host services. Upon installatoin the service was registered neatly on dfm-server, so *there* shouldn't be problem.

I'm quite puzzled here. What could I try next? Has somebody managed to install dfm on srv2003?

Re: Host service cannot be registered

zmizmizmi — Sun, 10 Nov 2013 05:59:10 GMT

I have a similar problem, but here it's Windows 2008R2, running all software: VSC, hostservice, core services. Anybody having a hint?

topic Host service cannot be registered in Active IQ Unified Manager Discussions

Host service cannot be registered

Re: Host service cannot be registered