topic Re: How to fix "Long running collector for STATISTICS" in Active IQ Unified Manager Discussions

How to fix "Long running collector for STATISTICS"

rdenyer001 — Thu, 05 Jun 2025 06:24:12 GMT

Recently got an error on my Insight Balance console that told me that my I had a Long running collector for STATISTICS:XXX.XXX.XXX.XXX.

Cant find any details on how to remedy this fault - anyone got any suggestions ?

Regards,

Richard

Re: How to fix "Long running collector for STATISTICS"

adaikkap — Wed, 27 Jun 2012 05:57:07 GMT

Pls turn OFF the following option in your Storage Systems.

nfs.per_client_stats.enable

cifs.per_client_stats.enable

Regards

adai.

Re: How to fix "Long running collector for STATISTICS"

rdenyer — Wed, 27 Jun 2012 06:10:16 GMT

Thanks Adai,

Have checked both those options and they are both off.

Is there anyway to identify and "kill" this process on the filer that does not involve shutting it down ?

Regards,

Richard

Re: How to fix "Long running collector for STATISTICS"

adaikkap — Wed, 27 Jun 2012 13:20:34 GMT

Hi Richard,

Are you using Performance Adviser 4.0 or latter which support client stats ? But AFAIK PA does not collect client stats more than 90/60 seconds.Also have you enabled automated client stats collection in PA/DFM ? If so what is the version of your DFM.

Regards

adai

Re: How to fix "Long running collector for STATISTICS"

rdenyer001 — Thu, 28 Jun 2012 06:38:01 GMT

Hi Adai,

We are running OnCommand Balance Version 4.0.0.1 and OnCommand/DFM 5.0.1

autoClientStatEnabled is set to No

Regards,

Richard

Re: How to fix "Long running collector for STATISTICS"

adaikkap — Thu, 28 Jun 2012 06:41:25 GMT

Hi Richard,

AFAIK, these are things that trigger client stats. I don't know of anything other which triggers. I suggest you to work with support to nail down the issue.

Regards

adai

Re: How to fix "Long running collector for STATISTICS"

mcgue — Tue, 07 Aug 2012 19:39:03 GMT

Were you able to find a resolution?

Re: How to fix "Long running collector for STATISTICS"

rdenyer001 — Thu, 09 Aug 2012 00:37:57 GMT

Not as yet , not worried too much as I am about to retire that storage system

Re: How to fix "Long running collector for STATISTICS"

plauterb — Wed, 22 Aug 2012 21:57:34 GMT

This is a late reply, but if it only happened once, there is no need for concern. If it is repeating, you can reboot the Balance VA, and it should clear up.

If it continues after a reboot, please give support a call.

Regards,

Peter

Re: How to fix "Long running collector for STATISTICS"

rdenyer001 — Fri, 24 Aug 2012 00:46:47 GMT

Thanks - yes I done that