topic Re: Account Lock out issue when running,creating,editing reports in Active IQ Unified Manager Discussions

Account Lock out issue when running,creating,editing reports

JGPSHNTAP — Thu, 05 Jun 2025 05:44:56 GMT

Interesting issue with one of our end users. When they are trying to create and run reports their AD Account locks out. I want to know if anyone else has experienced this. I'm curious as to see what would cause this issue.

Re: Account Lock out issue when running,creating,editing reports

rmatsumoto — Wed, 22 Jan 2014 22:34:54 GMT

Is this from trying to create/run reports within OCUM? If so, do they ever succeed? An account can get locked out from trying to login to OCUM with a wrong AD password, but if your user gets locked out after doing something successfully, then I don't think that's ever happened to us.

Re: Account Lock out issue when running,creating,editing reports

JGPSHNTAP — Thu, 23 Jan 2014 12:58:31 GMT

User logs in fine and can browse OCUM without issue. Issue only happens when creating/running reports. Netapp said it could be the way the AD Account is or nested groups. I'm not buying either of them.

Re: Account Lock out issue when running,creating,editing reports

karsienko — Wed, 29 Jan 2014 16:03:50 GMT

We have had the same issue for a while, NetApp is not helping, we got the same answer about nested groups and no resolution. Did anyone get this fixed or found a root cause?