SMI-S Agent cannot connect to NetApp filer

NetappUser281 — Wed, 04 Jun 2025 14:51:59 GMT

Hello,

While trying to configure the SMI-S Agent on windows server 2008 R2 Standard edition, we are facing issues while connecting to NetApp storage.

Getting the following error.

smis add netapp1 smis_user

password: ********

Failed to add netapp1

cimcli CIMException: Cmd= ci Object= ONTAP_FilerData Code= 1
CIM_ERR_FAILED: ProviderLoadFailure: (C:\Program Files (x86)\NetApp\smis\pegasus/bin/ONTAP_FilerData.dll:ONTAP_FilerData):Cannot load library, error: 14001

troubleshooting done till now,

Added Microsoft C++ 2010 x86 Redistributable maintenance which was missing on our server

restarted cmiserver multiple times

topic SMI-S Agent cannot connect to NetApp filer in Software Development Kit (SDK) and API Discussions

SMI-S Agent cannot connect to NetApp filer