topic VIA Interconnect down (link down) in Simulator Discussions

VIA Interconnect down (link down)

Divine — Wed, 04 Jun 2025 09:43:04 GMT

Hello. Please we're trying to set up the HA interconnect on a FAS2552 system but after connecting the cables between both e0e and e0f ports of both controllers we are still unable to bring the HA interconnect up. The cf status command shows each node can see the partner, however, "takeover is disabled because of reason (interconnect error)". This is a 7-mode system.

Any help?

Re: VIA Interconnect down (link down)

darr613 — Sat, 09 Dec 2023 23:41:18 GMT

Hello Divine

"takeover is disabled because of reason (interconnect error)"
usually means Hardware failure, so just do the usual troubleshooting

Verify the interconnect cables are connected correctly between nodes.
Reseat the interconnect connection one at a time.
Replace the cables
reseat motherboard.

If that doesn't work then bounce the connection

Node> priv set diag
Node*> ic link off 0
Node*> ic link off 1

If that doesn't work then probably there is a faulty componen

Re: VIA Interconnect down (link down)

Divine — Mon, 11 Dec 2023 07:51:02 GMT

Thanks for the feedback, darr613. We will try this and feedback.