topic Re: Postgresql type cluster backup failed in SnapManager to SnapCenter Transition

Postgresql type cluster backup failed

NeoLife — Mon, 03 Mar 2025 15:19:26 GMT

Hi All,

I have a snapcenter 6.1, and mount a lun of the netapp iscsi service, and install postgresql 15.11-1 on it,

I create a postgresql backup , a failed message:

"SCC-00164: Application quiesce for the plug-in [PostgreSQL] failed with exit code [1] and with error : Operation [QUIESCE] failed with Exception [java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: com/sun/jna/LastErrorException] SCC-00161: Application unquiesce for the plug-in [PostgreSQL] failed with exit code [1] and error : Operation [UNQUIESCE] failed with Exception [java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: com/sun/jna/LastErrorException]."

I have installed java se development 11.0.26.

Anybody know how to resolv it ?

Re: Postgresql type cluster backup failed

AmitKerkar — Thu, 06 Mar 2025 15:32:55 GMT

what is your PATH and JAVA_HOME

NoClassDefFoundError means you don't even have JNA file. can you install it ? check the JNA version requirement for snapcenter6.1

Re: Postgresql type cluster backup failed

NeoLife — Thu, 06 Mar 2025 15:46:29 GMT

Hi @AmitKerkar

JAVA_HOME :C:\Program Files\Java\jdk-11

PATH: C:\Program Files\Common Files\Oracle\Java\javapath

What is JNA file?

Re: Postgresql type cluster backup failed

AmitKerkar — Thu, 06 Mar 2025 15:51:57 GMT

java.lang.NoClassDefFoundError: com/sun/jna/LastErrorException

you need to check the snapcenter doc for it. Yours could be missing or incompatible (this is how i interpret NoClassDefFoundError)