topic Re: Unable to login after the power outage in SolidFire and HCI

Unable to login after the power outage

svbdlk — Wed, 14 May 2025 09:26:50 GMT

Hello folks,

we hit the known issue in regards to login the system after the power outage . https://kb.netapp.com/on-prem/solidfire/Element_OS_Kbs/Login_errors_using_admin_credentials__Cluster_UI_and_mNode_UI

The system is not supported for a while 🙂 not in production but still used in LAB env. as backend storage. I would love to see a solution. Would it be possible to let me know how to get rid of this ?

Many thanks.

Lukas

Re: Unable to login after the power outage

JavierS — Fri, 28 Nov 2025 09:36:56 GMT

Hello, what is the cluster id and the NetApp Element version?

Re: Unable to login after the power outage

svbdlk — Wed, 11 Feb 2026 10:25:08 GMT

Hello JavierS, it's element v12.3

Re: Unable to login after the power outage

JavierS — Wed, 11 Feb 2026 11:35:32 GMT

What is the cluster name?

Re: Unable to login after the power outage

svbdlk — Fri, 13 Feb 2026 15:44:49 GMT

I sent Get-SFClusterInfo directly, many thanks.