topic Re: NetApp Shift Toolkit download in Virtualization Environments

NetApp Shift Toolkit download

DEREK_THOM — Wed, 03 Jun 2026 21:39:27 GMT

Hello-

I am trying to download and open the NetApp Shift Toolkit installation from this link:

https://mysupport.netapp.com/site/tools/tool-eula/netapp-shift-toolkit/download

However, after the zip file downloads I am unable to open it. I have tried from multiple browsers, systems and networks, all with the same result (error in attached screenshot).

Any assistance is appreciated.

Thanks,

Derek

Re: NetApp Shift Toolkit download

mbeattie — Thu, 04 Jun 2026 07:23:37 GMT

Hi Derek,

I tested the download for both the offline and update .zip files and was able to successfully extract the files. Do you get the same error if you attempt to unzip the file using another application like 7-Zip or Winzip?

/Matt

Re: NetApp Shift Toolkit download

DEREK_THOM — Thu, 04 Jun 2026 16:02:04 GMT

Thank you for the reply! Yes, I just tested using winzip and also get an error (attached). I have tried on a completely different network and system, same result. Very strange, but at least I know its not an actual issue with the zip file. Thanks!

Re: NetApp Shift Toolkit download

DEREK_THOM — Thu, 04 Jun 2026 16:22:03 GMT

It looks like this was a browser issue. It didn't work from Edge, but it worked from Firefox.

Thanks for the help!

Re: NetApp Shift Toolkit download

ChanceBingen — Thu, 04 Jun 2026 17:05:12 GMT

That's very strange. I just downloaded it using Edge on Windows 11 and was able to unzip. I am connected over our corporate VPN, not sure if it matters.

I'm glad you were able to get past the download issue and move on with your migration.