SMVI jobs takes hours: Could not lock all virtual machines

DOMINIC_WYSS — Thu, 05 Jun 2025 06:19:21 GMT

I have a customer with VSC 2.0 and SMVI, inluding SnapMirror and SnapVault (via sv-smvi Script).

some jobs are running fine, other are running for hours!

we're starting them at about 23:00 and two of them finish at 6 to 7 am the next morning.

the log contains the following sentence every minute:

Could not lock all virtual machines. The lock process will continue to be retried until it succeeds.

and suddenly it goes on as nothing happened and the job succeeds:

<message>Script sv-smvi-bnc.cmd is starting in phase PRE_BACKUP</message>

...

basically the jobs are running fine. but it takes ages until the VMs can be locked.

what could prevent the locking?

I don't think it's the VMware snapshots, because they would timeout und the job goes on in minutes, not hours.

could this be an SnapMirror or Snapvault which is running?

Re: SMVI jobs takes hours: Could not lock all virtual machines

serverteam1 — Thu, 25 Oct 2012 10:38:25 GMT

We have the same issues. Have you found a solution?