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    <title>topic VSC 2.1.1 - Failed to authenticate vSphere sessionId in VMware Solutions Discussions</title>
    <link>https://community.netapp.com/t5/VMware-Solutions-Discussions/VSC-2-1-1-Failed-to-authenticate-vSphere-sessionId/m-p/46845#M4570</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hello Guys ;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;This is a known issue after upgrading the VSC :&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;H3 style="margin-top: 10px; margin-bottom: 1em; margin-left: 26px; font-size: 18px; font-weight: normal; border-top-width: 10px; line-height: 14px;"&gt;Symptoms&lt;/H3&gt;&lt;P class="content"&gt;&lt;/P&gt;&lt;P style="margin-bottom: 10px;"&gt;After configuring, upgrading, or sustained use of Backup and Recovery (also known as SMVI) through Virtual Storage Console (VSC), the logs report the following error message every 30 minutes:&lt;BR /&gt;&lt;CODE&gt;Failed to authenticate vSphere sessionId %s&lt;/CODE&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P class="CAUSES"&gt;&lt;/P&gt;&lt;H3 style="margin-top: 10px; margin-bottom: 1em; margin-left: 26px; font-size: 18px; font-weight: normal; border-top-width: 10px; line-height: 14px;"&gt;Cause&lt;/H3&gt;&lt;DIV class="content" style="margin-right: 28px; margin-left: 25px;"&gt;&lt;P style="margin-bottom: 10px;"&gt;This is due to missing, invalid, or inaccurate vCenter credentials stored within the backup jobs configured within Backup and Recovery, or the global credentials being used for backups.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/DIV&gt;&lt;P class="SOLUTION"&gt;&lt;/P&gt;&lt;H3 style="margin-top: 10px; margin-bottom: 1em; margin-left: 26px; font-size: 18px; font-weight: normal; border-top-width: 10px; line-height: 14px;"&gt;Solution&lt;/H3&gt;&lt;DIV class="content" style="margin-right: 28px; margin-left: 25px;"&gt;&lt;P style="margin-bottom: 10px;"&gt;To prevent this error message from appearing, verify the following:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Global vCenter credentials match RBAC requirements from &lt;A href="https://kb.netapp.com/support/index?page=content&amp;amp;id=1012974" style="color: #0067c5;" target="_blank"&gt;VSC 2.1&lt;/A&gt; or &lt;A href="https://kb.netapp.com/support/index?page=content&amp;amp;id=1010575" style="color: #0067c5;" target="_blank"&gt;VSC 2.1.1&lt;/A&gt; (or refer to the document for the appropriate VSC version)&lt;/LI&gt;&lt;LI&gt;Each backup job configured within VSC has been set to use 'Default vCenter Credentials'&lt;/LI&gt;&lt;LI&gt;The user configured is a local administrator on the local server&lt;/LI&gt;&lt;LI&gt;The user configured does not have restrictive permissions within any component of vCenter (vCenter, Datacenter, ESX Cluster, ESX host, Datastores, and so on)&lt;/LI&gt;&lt;LI&gt;The user configured does not have a disabled account on the local server or the Active Directory&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;/DIV&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Tue, 08 Nov 2011 21:28:53 GMT</pubDate>
    <dc:creator>arash</dc:creator>
    <dc:date>2011-11-08T21:28:53Z</dc:date>
    <item>
      <title>VSC 2.1.1 - Failed to authenticate vSphere sessionId</title>
      <link>https://community.netapp.com/t5/VMware-Solutions-Discussions/VSC-2-1-1-Failed-to-authenticate-vSphere-sessionId/m-p/46835#M4567</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Our vCenter (v5)&amp;nbsp; on ONTAP 7.3.5.1P2 is logging these every 30 minutes and its blowing up our daily vCheck report - its puzzling since the plugin seems to have working authentication (we see vFiler datastores and hosts etc) - so what is it complaining about?&amp;nbsp; I see many folks with this error going back 10 months - As mentioned in this thread before it got locked:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A _jive_internal="true" href="https://community.netapp.com/thread/10472?start=105&amp;amp;tstart=0" target="_blank"&gt;http://communities.netapp.com/thread/10472?start=105&amp;amp;tstart=0&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Our errors:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;com.netapp.smvi.security.authentication.vsphere.VSphereAuthenticator - Failed to authenticate vSphere sessionId %s com.vmware.vim.InvalidLoginFaultMsg&amp;nbsp;&amp;nbsp;&amp;nbsp; at com.netapp.smvi.VimClient.createUserSession(VimClient.java:195)&amp;nbsp;&amp;nbsp;&amp;nbsp; at com.netapp.smvi.VimClient.validateLogin(VimClient.java:131)&amp;nbsp;&amp;nbsp;&amp;nbsp; at com.netapp.smvi.VimClient.(VimClient.java:74)&amp;nbsp;&amp;nbsp;&amp;nbsp; at com.netapp.smvi.VimClientFactory.getVimClient(VimClientFactory.java:105)&amp;nbsp;&amp;nbsp;&amp;nbsp; at com.netapp.smvi.security.authentication.vsphere.VSphereAuthenticator.isValidSession(VSphereAuthenticator.java:44) at com.netapp.smvi.security.authentication.handler.VSphereAuthenticationHandler.authenticate(VSphereAuthenticationHandler.java:27) at com.netapp.smvi.security.authentication.AuthenticationChainManager.authenticate(AuthenticationChainManager.java:39) at com.netapp.smvi.security.PasswordHandler.handle(PasswordHandler.java:75)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.apache.ws.security.processor.UsernameTokenProcessor.handleUsernameToken(UsernameTokenProcessor.java:160) at org.apache.ws.security.processor.UsernameTokenProcessor.handleToken(UsernameTokenProcessor.java:56) at org.apache.ws.security.WSSecurityEngine.processSecurityHeader(WSSecurityEngine.java:326) at org.apache.ws.security.WSSecurityEngine.processSecurityHeader(WSSecurityEngine.java:243) at org.apache.cxf.ws.security.wss4j.WSS4JInInterceptor.handleMessage(WSS4JInInterceptor.java:179) at org.apache.cxf.ws.security.wss4j.WSS4JInInterceptor.handleMessage(WSS4JInInterceptor.java:66) at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:236) at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:104) at org.apache.cxf.transport.servlet.ServletDestination.invoke(ServletDestination.java:99)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:350) at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:182)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.apache.cxf.transport.servlet.AbstractCXFServlet.invoke(AbstractCXFServlet.java:163)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.apache.cxf.transport.servlet.AbstractCXFServlet.doPost(AbstractCXFServlet.java:141)&amp;nbsp;&amp;nbsp;&amp;nbsp; at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)&amp;nbsp;&amp;nbsp;&amp;nbsp; at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:206) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.Server.handle(Server.java:324)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:842)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:648)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.bio.SocketConnector$Connection.run(SocketConnector.java:228)&amp;nbsp;&amp;nbsp;&amp;nbsp; at org.mortbay.jetty.security.SslSocketConnector$SslConnection.run(SslSocketConnector.java:620) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:450)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I'd like to keep using the plugin if we can resolve this&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;thanks&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A class="jive-link-external-small" href="http://vmadmin.info" target="_blank"&gt;http://vmadmin.info&lt;/A&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 05 Jun 2025 06:45:07 GMT</pubDate>
      <guid>https://community.netapp.com/t5/VMware-Solutions-Discussions/VSC-2-1-1-Failed-to-authenticate-vSphere-sessionId/m-p/46835#M4567</guid>
      <dc:creator>fletch2007</dc:creator>
      <dc:date>2025-06-05T06:45:07Z</dc:date>
    </item>
    <item>
      <title>VSC 2.1.1 - Failed to authenticate vSphere sessionId</title>
      <link>https://community.netapp.com/t5/VMware-Solutions-Discussions/VSC-2-1-1-Failed-to-authenticate-vSphere-sessionId/m-p/46840#M4568</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I just upgraded to vSphere 5, and see the same errors - every 30 minutes.&amp;nbsp; The scheduled backups seem to work, and I can see the controllers w/in the NetApp plugin on the vSphere client. We're using NFS for our datastores, and are running ONTAP 7.3.4&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 04 Nov 2011 13:53:37 GMT</pubDate>
      <guid>https://community.netapp.com/t5/VMware-Solutions-Discussions/VSC-2-1-1-Failed-to-authenticate-vSphere-sessionId/m-p/46840#M4568</guid>
      <dc:creator>johncartier</dc:creator>
      <dc:date>2011-11-04T13:53:37Z</dc:date>
    </item>
    <item>
      <title>VSC 2.1.1 - Failed to authenticate vSphere sessionId</title>
      <link>https://community.netapp.com/t5/VMware-Solutions-Discussions/VSC-2-1-1-Failed-to-authenticate-vSphere-sessionId/m-p/46845#M4570</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hello Guys ;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;This is a known issue after upgrading the VSC :&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;H3 style="margin-top: 10px; margin-bottom: 1em; margin-left: 26px; font-size: 18px; font-weight: normal; border-top-width: 10px; line-height: 14px;"&gt;Symptoms&lt;/H3&gt;&lt;P class="content"&gt;&lt;/P&gt;&lt;P style="margin-bottom: 10px;"&gt;After configuring, upgrading, or sustained use of Backup and Recovery (also known as SMVI) through Virtual Storage Console (VSC), the logs report the following error message every 30 minutes:&lt;BR /&gt;&lt;CODE&gt;Failed to authenticate vSphere sessionId %s&lt;/CODE&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P class="CAUSES"&gt;&lt;/P&gt;&lt;H3 style="margin-top: 10px; margin-bottom: 1em; margin-left: 26px; font-size: 18px; font-weight: normal; border-top-width: 10px; line-height: 14px;"&gt;Cause&lt;/H3&gt;&lt;DIV class="content" style="margin-right: 28px; margin-left: 25px;"&gt;&lt;P style="margin-bottom: 10px;"&gt;This is due to missing, invalid, or inaccurate vCenter credentials stored within the backup jobs configured within Backup and Recovery, or the global credentials being used for backups.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/DIV&gt;&lt;P class="SOLUTION"&gt;&lt;/P&gt;&lt;H3 style="margin-top: 10px; margin-bottom: 1em; margin-left: 26px; font-size: 18px; font-weight: normal; border-top-width: 10px; line-height: 14px;"&gt;Solution&lt;/H3&gt;&lt;DIV class="content" style="margin-right: 28px; margin-left: 25px;"&gt;&lt;P style="margin-bottom: 10px;"&gt;To prevent this error message from appearing, verify the following:&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Global vCenter credentials match RBAC requirements from &lt;A href="https://kb.netapp.com/support/index?page=content&amp;amp;id=1012974" style="color: #0067c5;" target="_blank"&gt;VSC 2.1&lt;/A&gt; or &lt;A href="https://kb.netapp.com/support/index?page=content&amp;amp;id=1010575" style="color: #0067c5;" target="_blank"&gt;VSC 2.1.1&lt;/A&gt; (or refer to the document for the appropriate VSC version)&lt;/LI&gt;&lt;LI&gt;Each backup job configured within VSC has been set to use 'Default vCenter Credentials'&lt;/LI&gt;&lt;LI&gt;The user configured is a local administrator on the local server&lt;/LI&gt;&lt;LI&gt;The user configured does not have restrictive permissions within any component of vCenter (vCenter, Datacenter, ESX Cluster, ESX host, Datastores, and so on)&lt;/LI&gt;&lt;LI&gt;The user configured does not have a disabled account on the local server or the Active Directory&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;/P&gt;&lt;/DIV&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 08 Nov 2011 21:28:53 GMT</pubDate>
      <guid>https://community.netapp.com/t5/VMware-Solutions-Discussions/VSC-2-1-1-Failed-to-authenticate-vSphere-sessionId/m-p/46845#M4570</guid>
      <dc:creator>arash</dc:creator>
      <dc:date>2011-11-08T21:28:53Z</dc:date>
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