VSC 5.0 shows netapps only once afterwards timeouts and wrong counts

CSEIZMAIR — Thu, 05 Jun 2025 05:34:27 GMT

Hi all,

we have Vcenter 5.5 (appliance) and VSC 5.0 installed on a Windows 2k8 system. Everything looked good after the install. I can see all 4 NetApp heads. But after browsing around in Vcenter none of the NetApp pages or counter updates. Or if it does it shows wrong counts. Instead of 4 heads it shows 17.

If I wait over night it recovers but starts to act up again after a few clicks. The same happens when I restart the VSC service.

I attached a few pictures of what it looks like. I currently looking at TCP dumps and logs but so far it looks all normal. Does anyone else experience a similar issue?

Thanks

Re: VSC 5.0 shows netapps only once afterwards timeouts and wrong counts

CSEIZMAIR — Fri, 13 Jun 2014 15:58:28 GMT

OK it looks like it was the same problem with SSLv3 instead of TLSv1 mentioned here: https://communities.netapp.com/message/131244#131244

As mentioned by JBROADWAY I forced the SMVI wrapper to use TLSv1 only and that seems to have helped.

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VSC 5.0 shows netapps only once afterwards timeouts and wrong counts

Re: VSC 5.0 shows netapps only once afterwards timeouts and wrong counts