VSC 2.1 "Server Query Failed. Please see the logs for details."

lucienorrin — Thu, 05 Jun 2025 05:37:56 GMT

I recently migrated vCenter to a newer server and thought I had covered all my bases. vSphere seems to be working correctly and VSC does too until I try to run a backup job. The backup jobs fail without giving much info. I also get an error message when clicking on 'Monitoring and Host Config\Storage Details - NAS', "Server query failed. Please see the logs for details".

The credentials for the filers seem to be correct, as the overview tab looks good and I have successfully provisioned several datastores using VSC since the migration. I have also reset the default controller credentials.

In the vsc.log I see the following

[ERROR] getServerData() FAILED

[ERROR] Error: The call failed on the server; see server log for details

..which is the same as the pop-up error. not too helpful.

We are still on vSphere 5.0, so I could upgrade to VSC 4.2.1, but would like to have access to my backups before I do.

Google doesn't return any relevant results, has anyone experienced this error?

Thanks

VSC 2.1 "Server Query Failed. Please see the logs for details."

lucienorrin — Tue, 22 Apr 2014 21:25:24 GMT

I have no clue where the error came from, but upgrading to VSC 4.2.1 solved the issue.

topic VSC 2.1 "Server Query Failed. Please see the logs for details." in VMware Solutions Discussions

VSC 2.1 "Server Query Failed. Please see the logs for details."

VSC 2.1 "Server Query Failed. Please see the logs for details."