Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task

chao — Thu, 05 Jun 2025 07:14:22 GMT

Hi Gurus

I am installing/configuring SMVI in customer environment (ESX4update1 + VC4.0). customer use iSCSI LUN as VMFS datastore. backup is OK but it met errors when do single VM restore.

SMVI log is as following:

2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] INFO - Making a list of backedup datastores
2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] DEBUG - Datastore: TESTIRIS2 (datastore-57) (4b44248c-00c8161b-6e40-00265580e7cc)
2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] DEBUG - Datastore: PP02 (datastore-996) (4beb2f3b-67b3206f-73fc-00237d356828)
2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] DEBUG - Datastore: TESTIRIS3 (datastore-1836) (4b67dd37-27f2d340-a20c-001e0b6cb4a6)
2010-05-17 14:23:06,337 [backedupDatastoreList:3d09b148222f80033213baa8adb20bc3:93151334-6e91-49fe-9fac-b966f4a501b6] DEBUG - FLOW-11007: Operation completed
2010-05-17 14:23:06,900 [restore:717082de054d3036a136cb21a0d4169c:a21fa8d3-1328-47d4-bc73-8628b738b288] DEBUG - Restorable com.netapp.smvi.data.restore.ApiFileRestore@48d8c21d does not contain a container object
2010-05-17 14:23:06,900 [restore:717082de054d3036a136cb21a0d4169c:a21fa8d3-1328-47d4-bc73-8628b738b288] DEBUG - Copying file win7kms06 from cloned datastore TESTIRIS2 (Backup backup_test4_20100517142012) to datastore TESTIRIS2
2010-05-17 14:23:07,040 [restore:717082de054d3036a136cb21a0d4169c:a21fa8d3-1328-47d4-bc73-8628b738b288] ERROR - FLOW-11019: Failure in RestoreActionDelay: java.lang.NullPointerException
java.lang.NullPointerException
    at com.netapp.smvi.task.vmware.VmTaskCompletionDelay.execute(VmTaskCompletionDelay.java:62)
    at com.netapp.smvi.task.vmware.restore.RestoreActionDelay.checkApiFileRestoreProgress(RestoreActionDelay.java:116)
    at com.netapp.smvi.task.vmware.restore.RestoreActionDelay.execute(RestoreActionDelay.java:100)
    at com.netapp.common.flow.TaskInstanceTemplate.execute(TaskInstanceTemplate.java:317)
    at com.netapp.common.flow.Operation.executeCurrentStack(Operation.java:140)
    at com.netapp.common.flow.Operation.execute(Operation.java:55)
    at com.netapp.common.flow.Threadpool$OperationThread.run(Threadpool.java:257)
2010-05-17 14:23:07,056 [restore:717082de054d3036a136cb21a0d4169c:a21fa8d3-1328-47d4-bc73-8628b738b288] ERROR - FLOW-11010: Operation transitioning to abort due to prior failure.

in VC, it reported:

Copy file

TESTIRIS2

Error caused by

file [TESTIRIS2

(Backup

backup_test4_20-

100517142012)]

win7kms06/win7-

kms06-flat.vmdk

CN\huangsen

ntbvcs01.CN.COSCON.COS

5/17/2010 2:23:06 PM

5/17/2010 2:25:28 PM

I am not sure why VC could not complete the copy action. I did several time manually file-moving at VC side. it works.

Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task? why "copy file" operation is failure?

Any input are appreciated.

Thanks and Best Regards!

Re: Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task

amritad — Mon, 17 May 2010 08:14:53 GMT

For the fix to that particular BURT you would need to upgrade to the 2.0 Patch. Could you please log a case so that we can verify if that is indeed the issue. Please upload all the server logs as well.

REgards

Amrita

Re: Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task

chao — Mon, 17 May 2010 11:39:04 GMT

I already raise a case#2001472430. what's the server log? is it SMVI server log? in my original post, it's there. if anyelse log need, Please let me know.

Re: Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task

amritad — Mon, 17 May 2010 11:41:39 GMT

Thanks for that. Our NGS folks will get back to you on this.

Regards

Amrita

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Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task

Re: Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task

Re: Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task

Re: Did I hit bug 405310: SMVI: Null Pointer Exception when SMVI cannot properlytrack a vCenter task