topic Re: VSC 2.0 x64 Install - "smvi-server.config cannot do the string substitution of server config file in smvi/cli/lib" in VMware Solutions Discussions

VSC 2.0 x64 Install - "smvi-server.config cannot do the string substitution of server config file in smvi/cli/lib"

richard_may — Thu, 05 Jun 2025 07:09:20 GMT

Any idea what this error means? The product base install along with cloning/provisioning works OK. When I check the box to install backup, I get this error toward the end of the installation along with another error regarding smvi.override, smvi.config, and smvi.bat.

Then a cmd box opens and I see this:

wrapper | OpenSCManager failed - Access is denied. (0x5)

WARNING - Unable to write to the configured log file location: log\wrapper.log

Falling back to the default file in current working directory: wrapper.log Cause was: Access is denied. (0x5)

Unable to open logfile log\wrapper.log: Access is denied. (0x5)

The service name is invalid.

Any ideas?

Re: VSC 2.0 x64 Install - "smvi-server.config cannot do the string substitution of server config file in smvi/cli/lib"

richard_may — Tue, 07 Sep 2010 13:00:08 GMT

I re-ACL'd the entire install folder with Everyone:Modify and the install now completes without errors.

However, it's not creating the SMVI service. I get "Error invoking SMVI Server. Make sure SMVI Server is running" when trying to configure the backup module. If I check the services, sure enough, there's no SMVI.

Re: VSC 2.0 x64 Install - "smvi-server.config cannot do the string substitution of server config file in smvi/cli/lib"

jerimiah303 — Tue, 07 Sep 2010 15:34:29 GMT

I had the same issue due to Server 2008 UAC.

Right click on the install package and run as admin.

Re: VSC 2.0 x64 Install - "smvi-server.config cannot do the string substitution of server config file in smvi/cli/lib"

richard_may — Thu, 09 Sep 2010 08:37:47 GMT

I disabled UAC entirely. "run as" didn't work, but I think killing UAC helped.

Re: VSC 2.0 x64 Install - "smvi-server.config cannot do the string substitution of server config file in smvi/cli/lib"

bazmercer — Wed, 21 Mar 2012 11:18:39 GMT

Just to add a comment to anyone finding this later... Running it from an elevated command prompt seems to work. Simply right clicking and "run as admin" doesn't...

Re: VSC 2.0 x64 Install - "smvi-server.config cannot do the string substitution of server config file in smvi/cli/lib"

alessandro_difenza — Wed, 21 Mar 2012 13:05:01 GMT

Also executing the installer setup as local server administrator solve the problem.

Regards

Re: VSC 2.0 x64 Install - "smvi-server.config cannot do the string substitution of server config file in smvi/cli/lib"

markxwalby — Thu, 19 Apr 2012 12:10:42 GMT

I was also having this problem. agree with bazmercer, i ran the .exe from an elevanted commaned prompt and it worked.

Thanks for the help people!