topic Re: VSC 4.2 Beta multistore license required? in VMware Solutions Discussions

VSC 4.2 Beta multistore license required?

jasonpnnl — Thu, 05 Jun 2025 06:08:03 GMT

Just installed the VSC 4.2 Beta in my test environment. Tried adding a controller to Monitoring and Host Configuration but it won't connect. Error message in VSC is "The call failed on the server; see server".

Checked vsc.log on the server and see the following error:

2013-03-11 13:00:44,210 [qtp692200324-27] ERROR (ControllerUtil) - invokeZAPI: failed Controller[XXXX] API failed. Api vfiler-list-info requires license for multistore (errno=13008) (called from com.netapp.exoforce.server.zapi.ControllerUtil7Mode.checkifDirectVfiler(...) on line 1394)

So it seems to be checking for a multistore license. Is this a new requirement or what is going on here?

Thanks,

Jason

Re: VSC 4.2 Beta multistore license required?

dbkelly — Mon, 11 Mar 2013 22:06:24 GMT

Jason,

Can you give me some more information about your environment? For starters, what ONTAP version are are running on the controller you are trying to add.

-David

Re: VSC 4.2 Beta multistore license required?

jasonpnnl — Mon, 11 Mar 2013 22:12:47 GMT

Hi David,

I am running 8.0.3P3 on the filer. The vsc.log says it is ONTAPI version 1.13.

Jason

Re: VSC 4.2 Beta multistore license required?

jasonpnnl — Tue, 26 Mar 2013 16:55:26 GMT

David - any thoughts? Is this a bug and just need to wait for next version?

Re: VSC 4.2 Beta multistore license required?

MIKE_ELLIS — Wed, 24 Apr 2013 18:05:01 GMT

I am running into the same issue with 4.2x3 beta

Referenced thread here: https://communities.netapp.com/thread/27886

Re: VSC 4.2 Beta multistore license required?

schrie — Mon, 06 May 2013 22:54:33 GMT

This appears to have been also found by QA during VSC 4.2 testing, and appears to be resolved in a build which shows fixed at the beginning of March - could you try the latest X build for the BETA and email xdl-vsc-feedback@netapp.com if you continue having this problem?

Re: VSC 4.2 Beta multistore license required?

jasonpnnl — Tue, 07 May 2013 16:26:39 GMT

The problem is resolved in 4.2X7.

Thanks!

Re: VSC 4.2 Beta multistore license required?

roberto_navarro — Thu, 16 May 2013 16:48:25 GMT

Are you sure it's fixed?

Just upgraded from 4.1 to 4.2x7 and issue is still there. i found this looking at wrapper.log:

INFO | jvm 1 | 2013/05/16 18:31:17 | 2013-05-16 18:31:17,026 [VMExaminer-VIRTUAL_MACHINE-1368721876901] ERROR com.netapp.caster.server.scanmanager.VMExaminerService - Failed to examine VM

INFO | jvm 1 | 2013/05/16 18:31:17 | com.netapp.kamino.data.ZapiException: Could not initialize class com.netapp.alignment.virtualDisk.VirtualDiskInfo

INFO | jvm 1 | 2013/05/16 18:31:17 | at com.netapp.kamino.server.duplicator.VmdkFile.<init>(VmdkFile.java:295)

INFO | jvm 1 | 2013/05/16 18:31:17 | at com.netapp.caster.server.scanmanager.VMExaminerService.configureScanContextForSnapshot(VMExaminerService.java:260)

INFO | jvm 1 | 2013/05/16 18:31:17 | at com.netapp.caster.server.scanmanager.VMExaminerService.examine(VMExaminerService.java:166)

INFO | jvm 1 | 2013/05/16 18:31:17 | at com.netapp.caster.server.scanmanager.VMExaminer.run(VMExaminer.java:27)

INFO | jvm 1 | 2013/05/16 18:31:17 | at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

INFO | jvm 1 | 2013/05/16 18:31:17 | at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

INFO | jvm 1 | 2013/05/16 18:31:17 | at java.lang.Thread.run(Unknown Source)

INFO | jvm 1 | 2013/05/16 18:31:17 | 2013-05-16 18:31:17,026 [VMExaminer-lincl876.neuroinvest.net-1368721876901] INFO com.netapp.caster.server.scanmanager.VMExaminerService - Cleaning up any remaining snapshots

INFO | jvm 1 | 2013/05/16 18:31:17 | 2013-05-16 18:31:17,041 [VMExaminer-lincl876.neuroinvest.net-1368721876901] INFO com.netapp.caster.server.scanmanager.VMExaminerService - Finished scanning virtual machine: VIRTUAL_MACHINE (5230aed9-8935-f009-6bd1-d4b5e31d92e5)

Re: VSC 4.2 Beta multistore license required?

brianjm — Thu, 16 May 2013 16:54:53 GMT

The above error suggests a problem loading the VDDK native libraries used to scan for misalignment.

It won't have any effect on adding controllers to VSC.

For this error - are you running VSC on a Windows 2003 machine? If so, you'll need to get .Net 3.5 installed.

Re: VSC 4.2 Beta multistore license required?

roberto_navarro — Thu, 16 May 2013 19:59:03 GMT

VSC is installed in x64 Windows 2008 R2 SP1 (standard edition) server.