Get an error Failed to run the scan manager VSC 4.0

Alec_Keeler — Thu, 05 Jun 2025 05:02:42 GMT

I get the following in caster.log when trying to scan datastores for misalignment, the sacn manager runs for a few seconds but all datastores show last updated as never

I am trying to track down some io high latency issues, but the system was setup by someone else and I have never used it before

Now the log seems to imply some invalid login credentials, but I have no idea what login credentials are being checked, can anyone point me at the correct docs ? I'm guessing whoever set up got it working with their own user account and some role etc needs granting to mine ? We are using VSC 4.0 with vcenter server 4.1.0

Thanks

Alec

2015-02-20 11:47:46,909 (DefaultQuartzScheduler_Worker-2) ERROR [ScanManagerJob] - Failed to run the scan manager
com.vmware.vim25.InvalidLogin
   at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
   at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)
   at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)
   at java.lang.reflect.Constructor.newInstance(Unknown Source)
   at java.lang.Class.newInstance0(Unknown Source)
   at java.lang.Class.newInstance(Unknown Source)
   at com.vmware.vim25.ws.XmlGen.fromXml(XmlGen.java:201)
   at com.vmware.vim25.ws.XmlGen.parseSoapFault(XmlGen.java:80)
   at com.vmware.vim25.ws.WSClient.invoke(WSClient.java:133)
   at com.vmware.vim25.ws.VimStub.login(VimStub.java:1563)
   at com.vmware.vim25.mo.SessionManager.login(SessionManager.java:157)
   at com.vmware.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:90)
   at com.vmware.vim25.mo.ServiceInstance.<init>(ServiceInstance.java:69)
   at com.netapp.caster.server.scanmanager.ScanManagerJob.execute(ScanManagerJob.java:72)
   at org.quartz.core.JobRunShell.run(JobRunShell.java:216)
   at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:549)

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Get an error Failed to run the scan manager VSC 4.0