topic VSC 5.0 backup job Credentials and alerts in VMware Solutions Discussions

VSC 5.0 backup job Credentials and alerts

q-med — Thu, 05 Jun 2025 04:55:23 GMT

I need some help to change the "Destination Email Address(es)" for my backup jobs in the vSphere Web Client.

If I change the address and press "Send Test Email" the email is sent to the new address, but when I press OK the old email address is back, see attached picture for the Modify backup job window.

I can change the Notify On, Source Email Address, Destination Email Address and SMTP Host field, and send a test email, and have it delivered. But when I press ok the only field that is changed is the Notify On field.

Does anyone know how to make these changes permanent?

Thanks in advance

Re: VSC 5.0 backup job Credentials and alerts

YIshikawa — Fri, 13 Mar 2015 07:26:25 GMT

You may be able to sort it out by editing scheduledBackups.xml like KB ID 1014396. Stop SMVI service, edit xml and restart SMVI.
https://kb.netapp.com/support/index?page=content&id=1014396

Re: VSC 5.0 backup job Credentials and alerts

amitraj — Tue, 28 Apr 2015 15:22:42 GMT

This did not work for me. Did it work for anyone else?

Steps I did:

I stopped VSC service, made the change on the .xml file, restarted the VSC service.

Please advise.

-Amit