AFF, NVMe, and EF-Series Discussions

Disk failed

ggilles

hi,

I m new with NetApp

today i've got following message when i checked with sysconfig command

Vfiler-*****> sysconfig -r
Aggregate aggr0 (online, raid_dp, degraded) (block checksums)
Plex /aggr0/plex0 (online, normal, active, pool0)
RAID group /aggr0/plex0/rg0 (degraded)

RAID Disk Device HA SHELF BAY CHAN Pool Type RPM Used (MB/blks) Phys (MB/blks)
--------- ------ ------------- ---- ---- ---- ----- -------------- --------------
dparity 0c.00.0 0c 0 0 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
parity FAILED N/A 847555/1735794176
data 0c.00.2 0c 0 2 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.11 0c 0 11 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.3 0c 0 3 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.4 0c 0 4 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.7 0c 0 7 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.5 0c 0 5 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.8 0c 0 8 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.9 0c 0 9 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816
data 0c.00.6 0c 0 6 SA:B 0 SATA 7200 847555/1735794176 847884/1736466816


Pool1 spare disks (empty)

Pool0 spare disks (empty)

 

my parity disk is failed ! what's the reason of this message ?

what can i do ? change the hard drive ?

thanks

1 REPLY 1

GidonMarcus

you'll need to open a support case with NetApp or the partner the system is supported with. the new drives have to be compatible. by the fact you don't have spare drives listed in the spare pool. i assume you might have more than one disk that failed.

 

Gidi

Gidi Marcus (Linkedin) - Storage and Microsoft technologies consultant - Hydro IT LTD - UK
Announcements
NetApp on Discord Image

We're on Discord, are you?

Live Chat, Watch Parties, and More!

Explore Banner

Meet Explore, NetApp’s digital sales platform

Engage digitally throughout the sales process, from product discovery to configuration, and handle all your post-purchase needs.

NetApp Insights to Action
I2A Banner
Public