Effective December 3, NetApp adopts Microsoft’s Business-to-Customer (B2C) identity management to simplify and provide secure access to NetApp resources.
For accounts that did not pre-register (prior to Dec 3), access to your NetApp data may take up to 1 hour as your legacy NSS ID is synchronized to the new B2C identity.
To learn more, read the FAQ and watch the video.
Need assistance? Complete this form and select “Registration Issue” as the Feedback Category.


Trident Install Error


run ./trident install -n trident error:

FATA Install failed; could not check if Trident installer pod is present; EOF. Resolve the issue; use 'tridentctl uninstall' to clean up; and try again.


docker version : 17.03.x

kube version: 1.13.5

OS: redhat 7.4



There's not enough information to work with.


Dry-run install command (https://netapp-trident.readthedocs.io/en/stable-v19.04/kubernetes/deploying.html for the current release) should be executed first to identify potential environment issues.


./tridentctl install --dry-run -n trident

Troubleshooting (https://netapp-trident.readthedocs.io/en/stable-v19.04/kubernetes/troubleshooting.html) has commands that can be used to identify which step failed.

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