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Import Error 2086

CHRISTIAN_UMREIN
7,166 Views

Hi all,

I receive the following message when I try to start the import in WFA:

Unexpected error occured, please refresh the browser.

Error:

Uncaught Error: 2086, Error, Error #2086

Any ideas on how to solve this?

Thanks,

Chris

1 ACCEPTED SOLUTION

anuk
7,166 Views

Hi Chris,

    I think the issue is with some configuration. We have used FileReference(load) request to import dar file. The Error 2086 means “a setting in mms.cfg file prohibits the FileReference request”.

Some links to solve this issue:

http://forums.adobe.com/message/4819461.

Could you please check what value is there for FileUploadDisable in  mms.cfg file ?

Note: mms.cfg will be located under “C:\Windows\SysWOW64\Macromed\Flash\mms.cfg”. 

Attached one sample mms.cfg file.

Thanks

Anu

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6 REPLIES 6

shailaja
7,165 Views

Hi Chris,

Can you please provide some data on the problem you are facing

- Version of WFA

- Are you hitting it when you click Import Menu item or after selecting the DAR file for importing.

Can you check the logs or provide the logs/autosupport after you hit the error.

Thanks,

Shailaja

CHRISTIAN_UMREIN
7,165 Views

Hi Shailaja,

this occurs in 2.0 and 2.1

I try to open "Administration" -> "Import"

WFA_Client Error Log:

ERROR [com.netapp.wfa.ui.app.main.ErrorController] [unknown] - details:

text:

error id:0

error message:Error: Error #2086

Cheers,

Chris

anuk
7,167 Views

Hi Chris,

    I think the issue is with some configuration. We have used FileReference(load) request to import dar file. The Error 2086 means “a setting in mms.cfg file prohibits the FileReference request”.

Some links to solve this issue:

http://forums.adobe.com/message/4819461.

Could you please check what value is there for FileUploadDisable in  mms.cfg file ?

Note: mms.cfg will be located under “C:\Windows\SysWOW64\Macromed\Flash\mms.cfg”. 

Attached one sample mms.cfg file.

Thanks

Anu

CHRISTIAN_UMREIN
7,166 Views

Hi Anu,

I have looked for the path, but could not find it on the WFA server.

Do I have to check it local or on the server?

Thanks,

Chris

anuk
7,166 Views

Hi Chris,

     It should be on the machine where you run browser.  Since it is a flash player setting.  If you are running browser(to connect to WFA server) locally at your machine , then check it locally.

Thanks

Anu

CHRISTIAN_UMREIN
7,166 Views

That was the problem.

FileUploadDisable was set  =1 not =0.

Thanks for your help!

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