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OnComman Performance manager not getting perf data from one cluster
2017-08-09
06:28 AM
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Hi,
I had to reinstall OCPM, and forget to remove clusters from it before
reinstall (2.0 to 6.x). Months ago. I have re-reinstalled OCPM (7.1P2)
over a month ago from scratch.
Now one cluster (2 node/4 controller FAS3220) shows fine, all
objects and perf data is fine, and perf history exists since reinstall.
nappi::> version
NetApp Release 9.1P2: Tue Feb 28 18:17:30 UTC 2017
The other cluster (1 node/2 controller FAS8020) shows objects,
but not any performance data.
pomppa::* version
NetApp Release 9.1P5: Sun Jun 11 02:26:58 UTC 2017
Pomppa was upgraded two weeksa ago from 9.1P2, but problem
existed before upgrade, since the time I forget to remove
pomppa from OCPM when upggrading it from 2.0 to 6.x
Bugs 1053008 or 1097636 do not apply, as
mysql> select datasourceId, name,managementIp from netapp_model.cluster where datasourceId = -1;
Empty set (0.00 sec)
mysql> select datasourceId, name,managementIp from netapp_model.cluster where datasourceId NOT IN (select id from acquisition.ds);
Empty set (0.02 sec)
mysql> select datasourceId, name,managementIp from netapp_model.cluster ;
+--------------+-------+----------------------------+
| datasourceId | name | managementIp |
+--------------+-------+----------------------------+
| 2 | nappi | nappi.local.it.helsinki.fi |
+--------------+-------+----------------------------+
1 row in set (0.00 sec)
Nappi is the working cluster, I removed the not working one.
And from cluster
pomppa::*> application-record show
(cluster application-record show)
Last Modified
Vserver Name Value Timestamp Modified From
--------------- --------------- ------------------ ------------- --------------
pomppa sysmgr.inactivitytimeout
180 7/9/2015 13:33:24
10.101.24.174
pomppa::*> Connection to pomppa.local.it.helsinki.fi closed.
Added cluster back to OCPM:
pomppa::*> application-record show
(cluster application-record show)
Last Modified
Vserver Name Value Timestamp Modified From
--------------- --------------- ------------------ ------------- --------------
pomppa app-OnCommand Performance Manager-f1b9253e-9971-4b77-9308-bb1eeace4439
{"id":"f1b9253e-9971-4b77-9308-bb1eeace4439","url":"https://ocpm-1.local.it.helsinki.fi:443","version":"7.1P2","dateAdded":"2017-08-09 15:01:50.951"}
8/9/2017 15:01:50
10.101.27.2
pomppa sysmgr.inactivitytimeout
180 7/9/2015 13:33:24
10.101.24.174
2 entries were displayed.
And from mysql:
mysql> select datasourceId, name,managementIp from netapp_model.cluster ;
+--------------+--------+-----------------------------+
| datasourceId | name | managementIp |
+--------------+--------+-----------------------------+
| 2 | nappi | nappi.local.it.helsinki.fi |
| 5 | pomppa | pomppa.local.it.helsinki.fi |
+--------------+--------+-----------------------------+
2 rows in set (0.00 sec)
mysql> select * from acquisition.ds;
+----+------------+-------+-----------------------------+-----------------------+-----------------------+--------------------------------------------------------------------------------------------------+-----------+------+--------+--------+---------+
| id | ds_type_id | au_id | name | vendor | model | status | statusext | time | manual | active | version |
+----+------------+-------+-----------------------------+-----------------------+-----------------------+--------------------------------------------------------------------------------------------------+-----------+------+--------+--------+---------+
| 2 | 91 | 1 | nappi.local.it.helsinki.fi | NetApp OCI Essentials | NetApp OCI Essentials | Inventory success, Performance success, netappfoundation failed, netappstorageperformance failed | | 0 | 1 | 1 | 0 |
| 5 | 91 | 1 | pomppa.local.it.helsinki.fi | NetApp OCI Essentials | NetApp OCI Essentials | Inventory success, Performance acquiring, netappstorageperformance failed | | 0 | 1 | 1 | 0 |
+----+------------+-------+-----------------------------+-----------------------+-----------------------+--------------------------------------------------------------------------------------------------+-----------+------+--------+--------+---------+
2 rows in set (0.00 sec)
mysql> select now();
+---------------------+
| now() |
+---------------------+
| 2017-08-09 16:00:23 |
+---------------------+
1 row in set (0.08 sec)
Something prevents OCPM getting performance data from pomppa,
but allows inventory to succeed.
I did not pair OCPM and UCUM to demonstrate that problem
lies in OCPM / pomppa relation somehow.
I am happy to provide more information.
2 REPLIES 2
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pomppa::*> application-record show
shows 2 entries. Is it possible that this cluster was still registered with the other OPM earlier? We do not allow the same cluster to be monitored by two OPMs.
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The other entry is (i think) ssh-command shell timeout.
And it is on the working cluster too
(I added some linefeeds to clarify the output)
The working cluster
nappi::*> cluster application-record show
Last Modified
Vserver Name Value Timestamp Modified From
--------------- --------------- ------------------ ------------- --------------
nappi app-OnCommand Performance Manager-f1b9253e-9971-4b77-9308-bb1eeace4439
{
"id":"f1b9253e-9971-4b77-9308-bb1eeace4439",
"url":"https://ocpm-1.local.it.helsinki.fi:443",
"version":"7.1P2",
"dateAdded":
"2017-08-03 14:09:09.417"
}
8/3/2017 14:09:09 10.101.27.2
nappi sysmgr.inactivitytimeout 180 7/9/2015 13:33:02 10.101.24.174
2 entries were displayed.
The not working cluster
pomppa::*> cluster application-record show
Last Modified
Vserver Name Value Timestamp Modified From
--------------- --------------- ------------------ ------------- --------------
pomppa app-OnCommand Performance Manager-f1b9253e-9971-4b77-9308-bb1eeace4439
{
"id":"f1b9253e-9971-4b77-9308-bb1eeace4439",
"url":"https://ocpm-1.local.it.helsinki.fi:443",
"version":"7.1P2",
"dateAdded":
"2017-08-09 15:01:50.951"
}
8/9/2017 15:01:50 10.101.27.2
pomppa sysmgr.inactivitytimeout 180 7/9/2015 13:33:24 10.101.24.174
2 entries were displayed.
Hmmm-- CLI timeout is 360 minutes on both clusters, that is some other
timeout, propably the web interface (i.e. system manager) timeout. Yes,
our web-interface timeout is 180 minutes (as set in Administration in
right upper corner -> Settings).
