OnCommand 5 backup failing

[ashley_thrift]

Hi all,

I recently upgraded from Ops Manager 4 to OnCommand Core 5.

Since then I have been receiving error messages, saying that my backup has failed.  This has occurred at every attempt for a backup.

The error is as follows:

Event		Database Backup Failed
Source		SYD-WAS01-VM01
Severity		Error
About		Success/Failure status of a database backup operation
Condition		Database backup //syd-fas01-2020/dfm_backup$/dfm_backup_2011-11-21_00-00-01.ndb creation failed. Reason: Could not prepare the keystore file for backup

Has anyone come across this problem?

And/or -- does anyone know what a "keystore file" is?

Thanks in advance,

Ash

[columbus_admin · Accepted solution]

We ran into this same problem, you are putting the dump file in the root of the CIFS share.  For some reason DFM 4.0.2D2 and above do not like that.

Create a folder in the CIFS share and point your backups there, it should correct the issue.

//syd-fas01-2020/dfm_backup$/dfm_dump/

- Scott

[ashley_thrift]

Thank you, Scott!  That corrected the problem.

Cheers.

-Ash-

[adaikkap]

Can you give us the output of dfm backup create -v.

Regards

adai

[JAROSLAWZAKRZEWSKI]

Welcome,

I occur this same problem or the exit code is the same. I have DFM in 5.2 verison running on VMware virtual machine. I did database backup with success when it was on default directory. I moved default directories with dfm datastore setup command (VMware virtual disk on VMFS). DFM successfully moved files and started, but since then I am unable to do backups. I got something like that from dfm backup create -v command:

C:\Windows\system32>dfm backup create -v
Disabling Performance Advisor.
DestinationPath = D:/dfmdata/dfmdbbackup/
TempPath        = D:/dfmdata/dfmdbbackup/dfm_temp_dest_dir/
InstallPath     = C:/Program Files/NetApp/DataFabric Manager/DFM/
DataPath        = d:/dfmdata/dfmdb//
LogPath         = d:/dfmdata/dfmdblog//
KeysPath        = d:/dfmdata/dfmenckeys//
PerfPath        = d:/dfmdata/dfmperfmon/
ScriptPath      = d:/dfmdata/dfmscripts/
RptPath        = d:/dfmdata/dfmarchival/repository/custom/
DBFileName      = monitordb.db
LogFileName     = monitordb.log
KeysFileName    = dfmenc.keys
ArchivePath     = D:/dfmdata/dfmdbbackup/dfm_backup_5.2_7Mode_2013-08-02_10-17-50.ndb
ArchiveTempName = tmp.backup.file.ndb
strDBFilePath= D:/dfmdata/dfmdbbackup/dfm_temp_dest_dir/monitordb.db
strDBLogFilePath= D:/dfmdata/dfmdbbackup/dfm_temp_dest_dir/monitordb.log
strKeysFilePath= D:/dfmdata/dfmdbbackup/dfm_temp_dest_dir/dfmenc.keys
Copying keystore for backup ...
File not found - dfmenc.keys
0 File(s) copied
Failed to copy keystore file to D:\dfmdata\dfmdbbackup\dfm_temp_dest_dir.
Enabling Performance Advisor.
Error: Could not prepare the keystore file for backup.

I created dfm_temp_dest_dir directory manually to check it was the problem but without success. Is this could be problem with double slashes on the end of those directories?

DataPath        = d:/dfmdata/dfmdb//
LogPath         = d:/dfmdata/dfmdblog//
KeysPath        = d:/dfmdata/dfmenckeys//

I checked those dirs and they are populated with data and missing "File not found - dfmenc.keys" is in d:/dfmdata/dfmenckeys/ directory.