BlueXP Services

AltaVault 4.3.1 Secure Vault reset

Fabian1993
3,779 Views

HI Guys,

 

is it possible to reset the secure Vault Password, no one of us can't remember the Password, i think we lost it Smiley Sad

 

 

It is only a Demo-Machine....(VA)

 

Thank you

 

Regards

 

Fabian

1 ACCEPTED SOLUTION

chriswong
3,637 Views

Hi,

If you've forgotten the secure vault passphrase, then recovery will require the destructive operation of clearing the secure vault.  After clearing the secure vault a new, empty one will be available and you will need to readd the lost components, namely the encryption key and cloud credentials.  There is no way to recover the contents of a secure vault unless the passphrase is known.  If you don't have the encryption key saved as part of a configuration backup of AltaVault, then you may have to start over from a backup perspective, writing data to a new cloud bucket (or clearing the contents of the existing bucket).

 

The process to clear the secure vault is by issuing these CLI commands to AltaVault:

> enable

# config t

(config) # secure-vault clear

(the system will automatically reboot)

When the system has booted, it will be missing the cloud credentials and encryption key. These can be re-entered under Configure > Storage > Cloud Settings, or imported from a previously saved configuration archive using Configure > Setup Wizard.

 

Regards,

Christopher

View solution in original post

1 REPLY 1

chriswong
3,638 Views

Hi,

If you've forgotten the secure vault passphrase, then recovery will require the destructive operation of clearing the secure vault.  After clearing the secure vault a new, empty one will be available and you will need to readd the lost components, namely the encryption key and cloud credentials.  There is no way to recover the contents of a secure vault unless the passphrase is known.  If you don't have the encryption key saved as part of a configuration backup of AltaVault, then you may have to start over from a backup perspective, writing data to a new cloud bucket (or clearing the contents of the existing bucket).

 

The process to clear the secure vault is by issuing these CLI commands to AltaVault:

> enable

# config t

(config) # secure-vault clear

(the system will automatically reboot)

When the system has booted, it will be missing the cloud credentials and encryption key. These can be re-entered under Configure > Storage > Cloud Settings, or imported from a previously saved configuration archive using Configure > Setup Wizard.

 

Regards,

Christopher

Public