Additional Cloud Discussions

AltaVault 4.3.1 Secure Vault reset

Fabian1993

HI Guys,

 

is it possible to reset the secure Vault Password, no one of us can't remember the Password, i think we lost it Smiley Sad

 

 

It is only a Demo-Machine....(VA)

 

Thank you

 

Regards

 

Fabian

1 REPLY 1

Re: AltaVault 4.3.1 Secure Vault reset

chriswong

Hi,

If you've forgotten the secure vault passphrase, then recovery will require the destructive operation of clearing the secure vault.  After clearing the secure vault a new, empty one will be available and you will need to readd the lost components, namely the encryption key and cloud credentials.  There is no way to recover the contents of a secure vault unless the passphrase is known.  If you don't have the encryption key saved as part of a configuration backup of AltaVault, then you may have to start over from a backup perspective, writing data to a new cloud bucket (or clearing the contents of the existing bucket).

 

The process to clear the secure vault is by issuing these CLI commands to AltaVault:

> enable

# config t

(config) # secure-vault clear

(the system will automatically reboot)

When the system has booted, it will be missing the cloud credentials and encryption key. These can be re-entered under Configure > Storage > Cloud Settings, or imported from a previously saved configuration archive using Configure > Setup Wizard.

 

Regards,

Christopher

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